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Customer Communication Specialist - Charlotte, United States - New Age Marketing Inc
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Description
Company DescriptionNew Age Marketing Inc, is an expanding firm that specializes in direct marketing and inside sales for some of the most exciting and well-known companies in the world today.
We uphold long-standing relations with our clientele not because we are the biggest, but because we strive to be the best.
Job DescriptionHere at New Age Marketing we value our clients time and experience above all . As an entry-level Customer Communications Representative, you will be acting as the primary point of customer contact.You will communicate sincerely , with an captivating and enthusiastic tone, focusing on finding the best solution for each individual customer.
Our main priority is to revolutionize the customer service industry.We are committed to hiring and developing driven individuals who share our values and want to work in a high-performing culture that supports the outstanding work of our Customer Communications Representative team.
We take immense pride in creating an exceptional company culture and expressing recognition to our employees.If you are tired of the mundane work environments and want to join a friendly, passionate team with limitless potential for career development look no furtherCustomer Communications Representative Responsibilities:
Answer questions about warranties or terms of sale, product offering, and provide effective solutions to difficult problems in order to ascertain customer satisfactionBuild a sense of trust and sustainable relationships with customers through open, professional and empathetic communicationMeet or exceed personal and team sales targets by executing sales presentations efficiently to a wide variety of prospective clientsComplete initial training successfully by studying product and client knowledge, communication procedures, guidelines, and company policiesMaintain a high level of professionalism in order to represent our clients with rectitude and in a positive lightAttend meetings with the management team to stay up to date on product knowledge, upcoming deals or promotions, as well as any changes in company policiesPlace Customer orders: Take confidential payment information as well as other personal information such as address and phone numberQualifications
Customer Communications Representative Requirements:1-2 years in customer service or sales experienceHigh school diploma or GED requiredDesire to advance leadership and managerial skillsActive listening skills and the ability to be flexible and respond to diverse individuals.
Demonstrate the ability to work independently with minimal supervisionAdditional InformationPlease Be Advised:We are NOT hiring Administrative, IN-Office Only Positions, Social Media, Graphic Design, Cold Calling, Telemarketing, D2D or B2B Positions.
Please only apply if you're looking for a new career, a chance for growth and opportunities for expansion.We only seek adventurous, competitive and extremely outgoing individuals, that are seeking opportunities and looking to rapidly advance into higher level positions.
Apply if you have the following experience:
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