A Customer Care Representative is a person who assists and supports customers with their inquiries, concerns, and complaints regarding a product or service. They are responsible for providing excellent customer service and ensuring that customers are satisfied with their experience - Holtville, United States - Radiant Technologies

Radiant Technologies
Radiant Technologies
Verified Company
Holtville, United States

2 weeks ago

Michael Johnson

Posted by:

Michael Johnson

beBee Recruiter
Description
We are looking for you To support our team in customer service, we are currently seeking a Customer Care Representative (m/f/d) for our locations in Aschersleben and Dombühl


Your future challenges:
Providing customer support primarily in English Customer-specific demand planning (portal planning)/order acceptance/ERP system input Invoice creation and sending (e-invoicing, postal)

Management of consignment warehouses in cooperation with finance Customs processing of deliveries, including creation of export documents Archiving of all created documents according to HGB Updating, expanding, and monitoring existing customer master data Participation in the control and management of product phase-in and phase-out Creating reports and official statistics (statistical offices) Coordination and communication with upstream and downstream departments Implementation and continuous optimization of all processes within customer service Acting as a representative within the Supply Chain department Your qualifications:
Completed commercial training and at least 3 years of professional experience Customer- and results-oriented work style Excellent English skills, both written and spoken Proficient in MS Office Good knowledge of Oracle desirable Structured and team-oriented work style Your opportunities: Varied, independent work in an international environment Team-oriented, collegial working atmosphere with short communication channels and open communication High level of personal responsibility Attractive collective remuneration, as well as vacation and Christmas bonuses Employer contribution to company pension plan/savings plan/disability insurance Attractive employee discounts and gym subsidies 30 days of vacation Free coffee and water supply Company events Individual support and development opportunities Flat hierarchies
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