Automotive Service Advisor/writer - Alexandria, United States - Nielsen Automotive Group

Description

About Us:

We are an innovative, fast-growing family owned business in the automotive industry with multiple locations. We have an exciting business plan to continue growth in both the auto repair and collision repair industries.

We are looking for a talented, energetic, and self-motivated individual to join our winning team as an Automotive Service Advisor.

If you are customer centric, driven, and have a passion for the automotive industry, this is a great place for you


EXPERIENCE REQUIRED FOR THIS POSITION

Key Responsibilities:

• Greeting customers and assisting them with any inquiries they may have
• Performing vehicle walkaround and documentation of customer concerns
• Prioritizing required services and providing options upon request
• Manages delivery of repairs by setting and managing customer expectations
• Ensures that required documentation is complete and is in compliance with regulations and safety standards
• Complies with and enforces all safety policies and procedures
• Attends all staff meetings, trainings, and educational classes as required
• Performs other duties as assigned

Basic Qualifications:

• High School Diploma or higher
• At least 2 year of Automotive Service Advisor experience preferred
• Embrace technology
• Effective time management and organizational skills
• Detail oriented with critical thinking and problem solving abilities
• Excellent writing and verbal communication skills

What We Offer:

• The platform to provide ideas, the chance to test and hone your skills and the opportunity for continual growth and development
• Ongoing training and development
• Industry perks and benefits including health, vision, and dental benefit
• Paid Time Off

Pay:
$65, $120,000.00 per year


Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Day range:

• Monday to Friday
• Weekends as needed

Shift:

• Day shift
• No nights

Work Location:
In person