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Senior Emerging Risk Manager - San Jose, United States - Amazon
Description
Amazon's Perfect Order Experience organization is chartered to protect buyers and sellers so that customers can shop with confidence on We do this by ensuring that customers receive authentic products in the condition and functionality they expect, and by quickly making things right when they don't.
We are looking for a data savvy critical thinker to lead and drive solutions for emerging product or listing issues for the organization.
As a Senior Emerging Risk Manager, you will identify emerging risks to buyers and sellers in Amazon's stores and work with stakeholders to develop scalable approaches to mitigate and prevent these negative experiences.
You will need to develop deep understanding of existing programs and policies and various Customer and Seller pain points to drive change and innovative strategies that strike the right balance between mitigating risk and improving partner experiences.
These decisions must align with the overall organizational mental model and goals. The role also requires excellent stakeholder management across WW business, tech, legal, and operations teams.The role will also partner with leadership and other stakeholders across operations, technology, and product teams to ensure short and long-term solutions.
The ideal candidate will have passion for protecting customers, an ability to think big, and the desire to continuously improve mechanisms.
Key job responsibilities
In this position you will:
San Jose, CRI
BASIC QUALIFICATIONS
Basic qualifications
PREFERRED QUALIFICATIONS
Preferred qualifications
Posted:
February 6, 2024
(Updated 1 day ago)
Posted:
August 23, 2023
(Updated 1 day ago)
Posted:
February 6, 2024
(Updated 8 days ago)
Posted:
December 20, 2023
(Updated 19 days ago)
Posted:
November 15, 2023
(Updated 3 months ago)
Amazon is committed to a diverse and inclusive workplace.
Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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