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    Equipment Coordinator- Medical - Tempe, AZ, United States - Global Lending Services LLC

    Global Lending Services LLC
    Global Lending Services LLC Tempe, AZ, United States

    1 day ago

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    Description

    Access to affordable, reliable transportation is essential to leading productive work and personal lives, caring well for oneself, one's family, and the needs of others.

    Through advanced analytics and technology, we can more accurately predict credit risk and provide more people with an affordable auto financing option for their next vehicle.

    That's what GLS has done for over 10 years, helping more than half a million families meet and improve their transportation needs.


    Recognized by Inc 5000 as one of the fastest-growing private companies in America. o Competitive base pay and performance bonuses, dependent on role
    o Medical, dental, vision, telemedicine, supplemental insurance benefits, long-term and short-term disability
    o 401K with employer match and 100% immediate vesting
    o Paid Time Off (PTO) and paid company holidays to help you balance work and personal life
    o Tuition Reimbursement
    o Business casual work environment

    Serve as a resource to front-line associates in handling challenging customer cases and understanding account complexities
    Apply critical thinking skills in problem-solving to assist the customer and still adhere to company policies to protect the interests
    Initiate and follow up on insurance claims, including letters of guarantee, insurance proceeds, and canceling back-end products
    Review, identify, resolve, and track root causes for all escalations such as account disputes, customer service complaints, and regulatory compliance
    Facilitate delivery of training on any system enhancements or strategies to improve customer experience

    Team player able to work effectively in partnership with other team members in a fast-paced and changing environment
    Proficient computer skills with working knowledge of internet and standard business applications such as Microsoft Office; ability to quickly learn new computer applications as required
    Intrinsically motivated with demonstrated ability to take initiative, identify needs, make recommendations for improvement, see recommendations through implementation, and evaluate improvements for effectiveness
    Remain in a stationary position 85% of the workday
    Constantly operate a computer and other standard office equipment
    Have close visual acuity to perform activities such as: preparing and analyzing data and figures; viewing a computer terminal;
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