Referral Coordinator for Abrazo Medical Group - Phoenix, United States - Abrazo Medical Group (VHS Outpatient Clinics, Inc)

Mark Lane

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Mark Lane

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Description

Summary
A non-exempt medical office position responsible for all referrals for the medical offices in the market


Responsibilities

  • Adheres to and supports the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources.
  • Adheres to the Tenet HIPAA Compliance Plan and the Privacy Standards Confidentiality Agreement.
  • Demonstrates support for the Tenet Corporate Compliance Program by being knowledgeable of compliance responsibilities as expressed in the Code of Conduct; adhering to federal and state laws, rules, regulations, and corporate policies and procedures policies that affect his/her specific job functions/responsibilities; and reporting compliance issues/concerns in a timely and appropriate manner.
  • Process patient referrals for the practices in the market
  • Facilitates orders outside to outside facilities.
  • Coordinate scheduling of office visits for the referred patient
  • Assist patient with finding resources that accept the various insurances
  • Obtains preauthorization from payers.
  • Calls insurance companies to get medications approved that may have been denied due to formulary changes.
  • Logs in daily to system to check status of patient not mapped correctly and updates patient charts
  • Set up referring providers, payers and chart mergers in the Electronic System.
  • Additional responsibilities as needed.

Education:
High school diploma/GED or equivalent working knowledge


Experience:
One year direct patient experience in a medical insurance or healthcare related industry.

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