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    Lead Meter Reader - Huntsville, AL, United States - ACRT, Inc.

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    Description
    At Bermex, we put value on our customer relationships.

    Bermex offers expert meter reading services and solutions to utilities and associated organizations throughout the United States, including leak detection, atmospheric corrosion, line location, software service solutions, as well as water, gas, and electric meter reading.

    At Bermex, we are always looking for motivated individuals who enjoy working independently and love the outdoors to become a part of our team.

    This position plays a key role in providing supervision to the meter reading employees, ensures that timely and accurate readings of customer water, gas and/or electric meters occur, and acts as a liaison between the Supervisor of Meter Services and the Meter Reader.

    Additionally, this position helps schedule and assess performance by monitoring tasks, reading meters and performing re-reads.

    This position requires a high degree of walking in outdoor environmental conditions, excellent time management, and exceptional interpersonal communication skills.


    Meter Reading Supervision:

    Examine readings obtained by other Meter Readers prior to transfer into the billing system to assure usability by the system.

    Prepare monthly meter reading route schedules for Meter Readers
    Assign Meter Readers the daily task of reading all utility meters within a day's cycle.
    Input customer readings to handheld computers prior to route being read.

    Perform daily loading and preparation of handheld meter reading devices to ensure they are all set up and meters are in proper sequence.

    Ensure that Meter Reader equipment is available and functioning, notifies supervisor of equipment deficiencies.
    Refer all consumer complaints to the appropriate authorities


    Meter Reading:
    Carry out assigned duties in the required time frame for cycle readings, assign sequence numbers to new services, and rearrange meter reading routes as necessary
    Use electric, gas, and water meter reading devices
    Use printed materials such as service orders, maps, manuals, and computer printouts
    Assist with training of new Meter Readers
    Meter Reading in

    Various Environmental Conditions:
    Extensively walk and stand for much of the workday

    Walk for long distances (occasionally up to 20 miles per day) in various weather conditions (rain, sleet, hail, snow, extreme heat or cold, etc.)



    Experience:
    No experience necessary, employees will be trained. Upon hire, the candidate will need to complete and pass all Pipeline Operator Qualification (OQ) training. Additional 6 months of meter reading experience is a plus
    Adequate time management skills to finish daily meter reads in a timely manner, figuring out an efficient way to read meters for that day
    Excellent communication skills, comfortable interacting with management and customers
    Ability to walk long distances and prepare for weather conditions, accordingly
    Do not enjoy working in outdoor conditions
    Do not enjoy walking long distances
    Are not flexible and do not enjoy adapting to your current work schedule or routine
    Do not have adequate planning and time management skills to finish a days work in a timely manner


    Drug/Alcohol Testing:
    Drug/alcohol testing is required
    Drug/alcohol testing required per Non-Regulatory requirements for employees working with water, electric, and meters
    Drug/alcohol testing required per Federal DOT regulations for employees working with gas meters
    Group health plans including medical/prescription, dental, vision and a variety of other coverage options
    Company paid group life insurance, accidental death & dismemberment insurance, short and long term disability
    Flexible Spending Accounts or an option for a Health Saving Account with company match
    Company paid Employee Assistance Program (EAP) for all employees and eligible family members


    Retirement:
    Automatic enrollment in the Employee Stock Ownership Plan (ESOP) at no cost
    Roth or Traditional 401(k) Retirement plan with company match
    PTO Plans (after 90 completed days of service for full-time employees):
    Paid Holidays
    Veterans Day paid time off for our veterans
    Company provided cell phone or mobile allowance (if applicable)
    Daily per diem for travel-based positions

    Employees will begin their day at the local office where they will pick up their company vehicle, equipment, and assignments for the day.

    We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law.

    The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

    However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.


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