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Service Desk Technician
2 days ago
Yukon-Kuskokwim Health Corporation Bethel, United States: Position Summary: The Service Desk Technician's role is to ensure proper computer operation so that end users can accomplish business tasks. This includes triaging incoming phone calls, prioritizing, documenting, and resolving or escalating end user help requests on all corpora ...
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Service Desk Technician
1 week ago
Yukon-Kuskokwim Health Corp. Bethel, United States: Position Summary: The Service Desk Technicians role is to ensure proper computer operation so that end users can accomplish business tasks. This includes triaging incoming phone calls, prioritizing, documenting, and resolving or escalating end user help requests on all corporat ...
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Rural Support Agent- Stony River
3 days ago
GCI Bethel, United StatesJob Description · GCI's Rural Support Agent will support the Rural Network Operations with preventative maintenance of satellite and wireless company assets located in rural communities of Alaska. · This position is located in our Stony River, Alaska retail store and not eligibl ...
Service Desk Technician - Bethel, United States - Yukon-Kuskokwim Health Corp.
Description
Position
The Service Desk Technician's role is to ensure proper computer operation so that end users can accomplish business tasksThis includes triaging incoming phone calls, prioritizing, documenting, and resolving or escalating end user help requests on all corporate hardware and softwareThe Service Desk Technician will maintain and log all support calls to the support center database application for call tracking and SLA requirementsThe Service Desk Technician will serve as operator in lieu of.
Position
High School Diploma or equivalent.1 year experience in general desktop experience with hardware and business applications such as word processing, databases, spreadsheets and operating systems preferred.Valid drivers license or equivalent. An A+ certification is preferred.Personal computer, personal cell phone, personal high-speed internet.
A basic understanding of computer technology and terms such as operating systems, hardware, office automation applications, peripheral installations (printers, scanners, monitors, etc.).This job has no supervisory responsibilities.
This job has no on call responsibilities.Benefits Include:
Generous PTO - beginning at 4.5 weeksEleven paid holidaysComprehensive healthcare coverageLife and Disability InsuranceFlexible Spending AccountRetirement plansEmployee Wellness Center C#
