- High School Diploma or equivalent.
- 1 year experience in general desktop experience with hardware and business applications such as word processing, databases, spreadsheets and operating systems preferred.
- Valid drivers license or equivalent. An A+ certification is preferred.
- Personal computer, personal cell phone, personal high-speed internet.
- A basic understanding of computer technology and terms such as operating systems, hardware, office automation applications, peripheral installations (printers, scanners, monitors, etc.).
- This job has no supervisory responsibilities.
- This job has no on call responsibilities.
- Generous PTO beginning at 4.5 weeks
- Eleven paid holidays
- Comprehensive healthcare coverage
- Life and Disability Insurance
- Flexible Spending Account
- Retirement plans
- Employee Wellness Center
-
Service Desk Technician
6 hours ago
Yukon-Kuskokwim Health Corporation Bethel, United States: Position Summary: The Service Desk Technician's role is to ensure proper computer operation so that end users can accomplish business tasks. This includes triaging incoming phone calls, prioritizing, documenting, and resolving or escalating end user help requests on all corpora ...
-
Service Desk Technician
1 week ago
Yukon-Kuskokwim Health Corp. Bethel, United States***** Position ** The Service Desk Technician's role is to ensure proper computer operation so that end users can accomplish business tasksThis includes triaging incoming phone calls, prioritizing, documenting, and resolving or escalating end user help requests on all corporate h ...
Service Desk Technician - Bethel, United States - Yukon-Kuskokwim Health Corp.
Description
:Position Summary: The Service Desk Technicians role is to ensure proper computer operation so that end users can accomplish business tasks. This includes triaging incoming phone calls, prioritizing, documenting, and resolving or escalating end user help requests on all corporate hardware and software. The Service Desk Technician will maintain and log all support calls to the support center database application for call tracking and SLA requirements. The Service Desk Technician will serve as operator in lieu of.
Position Qualifications:
Benefits Include:
C#