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Scarborough

    Scheduling Specialist-Otolaryngology - Scarborough, United States - Maine Health

    Maine Health
    Maine Health Scarborough, United States

    3 weeks ago

    Default job background
    Description
    Full Time

    301A - US 1

    Clerical/Administrative Support

    Day Shift


    • Position Summary
    • Position is responsible for performing appointment scheduling for a high-volume multi-physician specialty care practice, including coordination of surgeries, and/or surgical procedures at multiple locations.
    • Required Minimum Knowledge, Skills, and Abilities (KSAs)
    • Education: High school graduate or equivalent preferred.
    • License/Certifications: N/A
    • Experience: N/A
    • Knowledge and skills in using office equipment.
    • Knowledge of customer service concepts and techniques.
    • Excellent organizational skills with the ability to accomplish multiple tasks and have the flexibility to meet changing demands on a daily basis.
    • Excellent communication and interpersonal skills with the ability to communicate clearly in person and on the phone.
    • Excellent customer service skills.
    • Strong computer skills.
    • Ability to read, understand and follow oral and written instructions.
    • Ability to maintain confidentiality.
    • Ability to work independently and as a team member with minimal direct supervision.
    • Ability to maintain a professional manner even under stressful situations.
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