Telecommunications Technician - Peoria Heights, United States - ZephyrTech
Description
Are you looking for a challenging and diverse work environment with many technical challenges? Do you want to spend your workday solving complex technical problems with our customers? Then HELDELE is the right place for you. At HELDELE, you can offer our customers comprehensive and individual IT solutions, bring in your own ideas, and work with the team to develop new innovative solutions. As a medium-sized family business, we value the competence and motivation of our employees.
Your tasks
- Installation, commissioning, and support of Unify OpenScape Business systems
- Installation and support of applications
- Handling of incidents and MAC in a remote environment
- Processing and updating of system documentation
- Participation in on-call duty
Your profile
- Completed vocational training in the IT and telecommunications sector (e.g. electronics technician for information and telecommunications technology, IT specialist, IT system electronics technician, or equivalent)
- Knowledge and experience in installation, commissioning, and service of Unify systems and related applications
- Good knowledge of LAN, WAN, and VoIP, as well as a secure handling of Microsoft and Linux operating systems and Microsoft Office products
- Unify system certifications would be advantageous
- High service and customer orientation, as well as strong
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