Administrative Office Manager- Medical - New York, United States - Madison Ave Psychiatry
Description
The Receptionist/Front Desk Admin ensures that a personable and professional environment is maintained in all aspects of the program, which are necessary for the smooth and orderly operation of the facility.
Positive and courteous interactions with clients, staff and other community agencies are an essential aspect of this job.
The Administrative Office Manager provides high-level support for executive management including heavy calendar management and successful coordination of patient/doctor visits and clinical treatments.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The essential functions include, but are not limited to the following:
- Managing master calendar, requiring interaction with internal and external clinical staff, practitioners, patients, and administrative staff to schedule variety of treatments and appointments.
- Managing overall administrative activities for the office
- Handling incoming and outgoing phone and electronic communications on behalf of clinical staff and practitioners; routing incoming calls to appropriate party quickly and efficiently
- Independently creating wellorganized, grammatically correct memos and reports for distribution to members of various departments
- Assisting with special events planning
- Maintaining highest level of confidentiality
- Exercising administrative judgment; assuming responsibility for decisions, consequences, and results impacting staff, patients, and practitioners.
- Handling and overseeing billing, copays, insurance claims, and the like
- Performing other duties as assigned
- Associate's degree required, Bachelor's degree preferred
- Two years or more of experience as an executive administrative assistant/or office manager/ or office director or similar, preferably in a medical setting.
- Working knowledge of Microsoft Excel, Word, PowerPoint, and Outlook
- Knowledge of EMR systems such as Advance MD, Eclinical Works, preferred but not mandatory.
- Demonstrate interpersonal skills and proficiency in business vocabulary to effectively represent the executive and the company to outside parties
- Excellent interpersonal, oral, and written communication skills
- Excellent writing, proofreading, and editing skills
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