Admissions Specialist Coordinator - Canaan, United States - Mountainside Treatment Center

Mountainside Treatment Center

Verified Company

Canaan, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Admissions Specialist Coordinator

Canaan, CT

About the Position:

The Admissions Specialist Coordinator is responsible for the client admission process from the initial contact to prepping potential clients for intake, promoting Mountainside's program offerings, and ensuring a seamless admission.

The Admissions Specialist Coordinator will work closely with potential clients and their families to facilitate the admissions process within a high energy team of professionals.

Your Role:

Provide exceptional customer service for clients, families and loved ones of our clients, staff and community providers.
Job requires specialists to maintain composure during difficult conversations with clients and families in crisis
Knowledge of substance abuse field and treatment process preferred
Strong ability to prioritize and execute quickly in a fastpaced environment.
Strong attention to detail required.
Maintain comprehensive documentation in the electronic medical record for all calls and communications related to client care.
Understand, meet, and exceed targets for monthly and yearly admissions.
Acts as liaison between client, family and referring professionals prior to admission
Answer phones, monitors web chat and handles all intake inquiries efficiently
Markets and promotes Mountainside's programs and facilities
Completes phone screenings and assists clients in obtaining additional paperwork and documentation as needed.
Accurately relays payment information, collects insurance information, and communicates financial options, including obtaining verification of benefits information
Responsible for maintaining census counts and appropriately filling beds for all levels of care
Must be able to work weekends and evenings with flexibility for varying schedule
Successfully maintains On Call requirements

Qualifications:

High School diploma or equivalency required
2 years of experience in customer services or related field preferred

Compensation_:
_**The base rate of pay for this position is $ $22.00 per hour.

Actual pay is determined based on a number of job-related factors including skills, education, training, credentials, experience, scope and complexity of role responsibilities, geographic location, performance, and working conditions.

Benefits:

Comprehensive benefit package
Competitive salary with performancebased incentive structure
Paid Time Off (which increases after 1 year with Mountainside)
Paid holidays including a Multicultural Holiday
401(k) with employer matching
Free meals while working on the Canaan campus
Monthly $75.00 wellness reimbursement. Our Wellness Reimbursement benefit is meant to encourage employees to engage in productive selfcare to avoid burnout and compassion fatigue.

About Mountainside:

Mountainside Treatment Center is a dynamic, fast-paced and growing recovery facility that values innovation and an obsession with providing Best in Class service to our Clients.

Founded in 1998, we are a leading behavioral healthcare provider dedicated to treating alcohol dependency and drug addiction.

Accredited by The Joint Commission and CARF for its high standards of care, Mountainside seeks out passionate and talented individuals to join its staff.

We believe that every employee, regardless of position, plays a vital role in our success.

Here at Mountainside Treatment Center, we _strongly prefer_** all employees to be fully vaccinated for Covid-19 (including regularly scheduled boosters) and the Flu as recommended by the CDC.