- M-F: 7:00am 10:00pm Pacific Time
- Saturday: 8:00am 4:30pm Pacific Time
- Sunday: 9:00am 5:30pm Pacific Time
- Overtime available
- Lead Interaction: Serve as the first point of contact for leads seeking legal assistance through one of our communication channels. No Cold Calling All leads have asked us to contact them or are calling us.
- Case Assessment: Evaluate the potential viability of cases based on the gathered information and the qualifications of our partner firm.
- Make a great and lasting impression on clients and potential clients
- Follow-up with callers in a consistent and respectful manner.
- Documentation and Record Keeping: Maintain accurate and organized records of all client interactions, case details, and related documents. Input data into case management systems or databases for easy access and retrieval.
- Refer clients with non-personal injury cases to partner law firms
- Convert 95% of qualified leads into retained clients by using your sales skills to build rapport with callers and explaining the value that Jacoby & Meyers provides to their clients
- Training: Participate in continuous guided and self directed training to stay updated on procedures, terminology, and best practices for client interaction.
- Earn incentive compensation in addition to a competitive base salary
- 4+ Years of Experience with legal intake, paralegal work, or auto insurance sales
- Legal Knowledge: Basic understanding of personal injury and motor vehicle accident law to better assess case viability and communicate effectively with clients and attorneys considered a plus
- Excellent verbal communication skills: Specialists will spend a majority of time on the phone with potential clients
- Empathetic, caring and persuasive communication skills
- Conflict Resolution Skills: Ability to handle and defuse potential conflicts with callers while maintaining a professional demeanor.
- Apply active listening skills through the ability to comprehend information presented and respond thoughtfully
- Excellent time management skills to handle all aspects of their responsibilities efficiently without compromising service quality.
- Bilingual fluency in Spanish is required
- Open to constructive feedback and adaptable to changes
- Salesforce or similar CRM experience considered a plus
- Bachelors Degree a plus
- Medical, Dental, Vision and Pet Insurance
- 401(k) with Company Match
- Company-paid Life Insurance and AD&D Coverage, Voluntary Life Insurance
- Short-term and Long-term Disability
- Employee Assistance and Travel Assistance Programs
- Paid Time Off, Paid Sick Time, Paid Holidays
- Health FSA and Dependent Care FSA
- Accident Insurance
- Commuter Transportation Incentive
- Cell Phone and Internet Stipend
- Fully-paid parking
- Learning and Development Programs
- Remote Positions
-
Intake Specialist
1 day ago
JBA International Los AngelesDowntown Los Angeles Personal Injury law firm, seeks an intake specialist with a minimum of one (1) year of personal injury experience. The ideal candidate will have experience working as a legal assistant, paralegal, or case manager performing the following tasks: · Conducting ...
-
Intake Specialist
1 day ago
Viper Staffing Services L.L.C. Los Angeles(Hiring) Intake Specialists (Law Firm) · We are seeking an Intake Specialist to become a part of our team You will perform routine administrative and legal assignments to keep to provide customer service with the law firm. · Responsibilities:Handle all administrative duties in a ...
-
Intake Specialist
1 day ago
Zócalo Health Los Angeles Full timeJob Description · Job Description · Intake Specialist · at Zócalo Health · $26/hr Remote (Los Angeles County) Full-time Entry level · #communityhealth #healthequity #latinohealth #healthcare · About Us · Zócalo Health is the first tech-driven provider built specifically for Lati ...
-
Intake Specialist
1 day ago
US VETS Inc Los Angeles**Job Details** · **Level:** Experienced · **Job Location:** USVETS Los Angeles - Los Angeles, CA · **Position Type:** Full Time · **Education Level:** High School · **Salary Range:** $21.78 - $29.95 Hourly · **Travel Percentage:** Negligible · **Job Shift:** Day · **Job Category ...
-
Intake Specialist
1 day ago
JVS SoCal Los AngelesJob Type · Full-time · Description · As part of the JVS So Cal Veterans Service Team, the SSVF Intake Specialist will be part of a dedicated, specialized, and passionate team focused on improving the lives of veterans experiencing homelessness. Utilizing a client-driven approac ...
-
Intake Specialist
1 day ago
Los Angeles Conservation Corps Los AngelesJob Title: Intake Specialist · Reports to the Recruitment Coordinator, the Intake Specialist is responsible for ensuring that participants are properly enrolled in the different programs based on a professional eligibility criteria and availability of community resources. · Key R ...
-
Intake Specialist
1 day ago
jacobyandmeyerscareers Los Angeles· Position at Jacoby & MeyersDo you want to LOVE where you work and make a positive impact on people? Do you bring passion to your job? Do you love talking to prospective clients and generating new business? Do you thrive on earning incentive compensation for generating the busi ...
-
Intake Specialist
1 day ago
JVS SoCal Los Angeles Full timeJob Description · Job Description · Description:As part of the JVS So Cal Veterans Service Team, the SSVF Intake Specialist will be part of a dedicated, specialized, and passionate team focused on improving the lives of veterans experiencing homelessness. Utilizing a client-drive ...
-
Intake Specialist
1 day ago
Goodwill Southern California Los AngelesGoodwill is one of the leading non-profit brands in the world and one of the largest non-profits in Southern California. We are a rapidly evolving organization and yet we have never been more focused on our Mission, on our people, and on our future. It's always a GOOD day in SoCa ...
-
Intake Specialist
1 day ago
Crystal Stairs Los Angeles Full timeJob Description · Job Description · Crystal Stairs, Inc. · Improving the Lives of Families through · Child Care Services, Research, and Advocacy · Crystal Stairs is committed to building and sustaining a diverse, fully vaccinated workforce and culture. As part of this commitment ...
-
Intake Sales Specialist
1 day ago
Sepulveda Sanchez Law Los AngelesJob Description: · Intake Sales Specialist · This is a critical role in our law firm where you will be the first point of contact for clients. As an Intake Sales Specialist, your main responsibilities include managing incoming calls, performing administrative and clerical tasks, ...
-
Intake Specialist - 1966864
1 day ago
JBA International Los Angeles Full timeJob Description · Job Description · A downtown Los Angeles law firm, seeks an intake specialist with a minimum of one (1) year of personal injury experience. The ideal candidate will have experience working as a legal assistant, paralegal, or case manager performing the following ...
-
Legal Intake Specialist
1 day ago
JS Abrams Law, PC Los Angeles· Our rapidly growing law practice is seeking a full-time legal intake specialist to join our team You'll survey prospective clients and empathize with them on the details of their cases, manage new client onboarding and data entry, and help our lawyers book and manage their app ...
-
Intake Sales Specialist
1 day ago
Sepulveda Sanchez Law Los Angeles Full timeJob Description · Job Description · ATTENTION · TO APPLY: Call us at 213-289-0619 and follow the instructions given. · You will be evaluated and vetted based on your ability to follow instructions. DO NOT apply through this posting, or the contact information on our website. If y ...
-
Legal Intake Specialist
1 day ago
JS Abrams Law Los Angeles Full timeJob Description · Job Description · Our rapidly growing law practice is seeking a full-time legal intake specialist to join our team You'll survey prospective clients and empathize with them on the details of their cases, manage new client onboarding and data entry, and help our ...
-
Sales & Intake Specialist
1 day ago
Runway Depot LLC Los Angeles Full timeJob Description · Job Description · Proactive Sales & Back-office administration: · - Welcoming walk-in clientele with care and providing expertise and product knowledge. · - Receiving, inputting, and pricing intake in a timely manner and in keeping with current marke ...
-
Intake Specialist
1 day ago
Lawyers for Justice, PC GlendaleJob Summary · Growing law firm in the Los Angeles area, considered a powerhouse in the field of plaintiff's side wage-and-hour class action litigation, seeks a highly-qualified intake specialist to join its expanding team. The firm has a robust caseload, in federal and state cour ...
-
Case Manager/Intake Specialist
1 day ago
Coalition for Responsible Community Development Los AngelesJob Summary · We are seeking a dedicated and compassionate Case Manager/Intake Specialist to join our team at Ruth's Place. The ideal candidate will provide services to homeless transition-aged youth (18-24 years old) under the leadership of the Ruth's Place Manager. · Key Respon ...
-
Outpatient SUD Intake Specialist
1 day ago
CRI-Help Los Angeles Full timeJob Title · Outpatient Intake Specialist - SUD Treatment, Bilingual (English / Spanish) · CRI-Help is a substance use disorder treatment center with several locations across Los Angeles County. We have been providing first-class substance use disorder treatment to adults and fami ...
-
Case Manager/Intake Specialist
1 day ago
COALITION FOR RESPONSIBLE COMMUNITY DEV Los Angeles Full timeJob Description · Job Description · Description:Under the leadership and direction of the Ruth's Place Manager, the Case Manager/ Intake Specialist will provide services to homeless transition aged youth (18-24 years old). The Ruth's Place Case Manager/Intake Specialist will dete ...
Senior Intake Specialist - Los Angeles - jacobyandmeyerscareers

Description
Position at Jacoby & MeyersDo you want to LOVE where you work and make a positive impact on people? Do you bring passion to your job? Do you love talking to prospective clients and generating new business? Do you thrive on earning incentive compensation for generating the business you bring in? If you do, Jacoby & Meyers has an opportunity for you
Jacoby & Meyers is the nation's preeminent law firm protecting consumers since 1972. We are currently seeking a smart and determined Intake Specialist to join our growing team. At Jacoby & Meyers, every single employee gets to make an impact. Our values guide the way we work with each other. It's a culture where you have the freedom to experiment and push your talents as far as they can go.
Job Title: Senior Intake Specialist
Type of Position: Full Time
Location: Fully Remote
Pay: $25.00/hour - $35.00/hour PLUS Bonus Incentive of 1K+ per Month (based on sign-ups)
Hours: You will be assigneda 40-hour shift that may include weekends, evenings and holidays. Hours may range from:
The role of the Intake Specialist is vital to the success of Jacoby & Meyers. This role is on the front line personally speaking to people coming to us for help at a time in which they are most vulnerable and need legal assistance. I have been injured in a car accident how do I get to work? Im in pain and I dont know where to turn. How do I get my kids to school? Thats where you come in.
In this role, we will train you to use your top-notch sales & customer service skills to understand their case and qualify whether it is a situation that merits the help of our firm. You will be the front-line team member who will best understand their injury and details, as well as being the first to help them. Your success is ultimately measured by your ability to turn those qualified prospective clients into signed clients. You will enjoy the ultimate measure of success in this role if you can convert 95% of qualified prospective clients into retained clients.
Core duties and responsibilities include the following. Other duties may be assigned:
Jacoby & Meyers was founded in 1972 with the intention of making the legal system more accessible to the average person. Now, more than 50 years later, we continue to help people get the justice and compensation they deserve. Specializing in all types of accident claims, including automobile, motorcycle, bicycle, Uber/Lyft, or trucking accidents, slip and falls, dog bites, construction accidents and other wrongful conduct, the attorneys at Jacoby & Meyers have recovered over a billion dollars for their clients' personal injury and wrongful death claims caused by the negligence of a third party.
REQUIRED: Resume, Pay Expectation
Jacoby & Meyers is an Equal Opportunity Employer.
-
Intake Specialist
JBA International- Los Angeles
-
Intake Specialist
Viper Staffing Services L.L.C.- Los Angeles
-
Intake Specialist
Full time Zócalo Health- Los Angeles
-
Intake Specialist
US VETS Inc- Los Angeles
-
Intake Specialist
JVS SoCal- Los Angeles
-
Intake Specialist
Los Angeles Conservation Corps- Los Angeles
-
Intake Specialist
jacobyandmeyerscareers- Los Angeles
-
Intake Specialist
Full time JVS SoCal- Los Angeles
-
Intake Specialist
Goodwill Southern California- Los Angeles
-
Intake Specialist
Full time Crystal Stairs- Los Angeles
-
Intake Sales Specialist
Sepulveda Sanchez Law- Los Angeles
-
Intake Specialist - 1966864
Full time JBA International- Los Angeles
-
Legal Intake Specialist
JS Abrams Law, PC- Los Angeles
-
Intake Sales Specialist
Full time Sepulveda Sanchez Law- Los Angeles
-
Legal Intake Specialist
Full time JS Abrams Law- Los Angeles
-
Sales & Intake Specialist
Full time Runway Depot LLC- Los Angeles
-
Intake Specialist
Lawyers for Justice, PC- Glendale
-
Case Manager/Intake Specialist
Coalition for Responsible Community Development- Los Angeles
-
Outpatient SUD Intake Specialist
Full time CRI-Help- Los Angeles
-
Case Manager/Intake Specialist
Full time COALITION FOR RESPONSIBLE COMMUNITY DEV- Los Angeles