Service Desk Lead - Alexandria, VA

Location: Alexandria, VA · Clearance: Secret · Overview · The Service Desk Lead oversees Tier I and Tier II operations, ensuring prompt, effective support to end users. This role supervises Service Desk staff, manages workload and training, and ensures incident and service reques ...

+We are looking for a Service Desk Lead to support an Important Government Client. · +Our robust benefits package includes Open Paid Time Off, Paid Holidays, Company-paid Life/AD&D, Company-paid Short Term and Long-Term Disability, Health Insurance with Company Contribution, 401k ...

LinTech Global is looking for a Service Desk Lead to support an Important Government Client. · ...

Description · We are seeking a Help Desk Lead to support a law enforcement customer in Washington, DC. This position is contingent on contract award, and in this role you will: · Be responsible for overall management support and coordination for Help Desk support for Tier levels ...

· This Department of War enterprise data and analytics program delivers mission-critical capabilities that enable leaders across the Department to make faster, better-informed decisions using trusted data at scale. Leidos Digital Modernization sector is seeking an experienced SM ...

The Help Desk Lead is responsible for managing and coordinating Tier I/II/III Help Desk support and Asset Management. · This role leads a team of technicians providing broad-based technical support to end-users in a high-profile environment. · The Help Desk Lead ensures professio ...

· Labor Category: Service Desk Lead · Location: Onsite/Hybrid (as required by customer) · Clearance: Active SECRET (DoD/DCSA) required · Citizenship: U.S. Citizenship required · Overview · The Service Desk Lead oversees day-to-day operations of the IT Service Desk, ensuring time ...

We are seeking a Helpdesk Lead to provide support to our government customer on an upcoming opportunity. · The Help Desk Lead will be responsible for overall management support and coordination for Help Desk support for Tier levels I/II/III, · Tier I (phone and e-mail) · Tier II ...

+Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. · + · The Help Desk Lead will be responsible for overall management support and coordination for Help Desk support for Tier levels I/II/III. · ...

Position: Service Desk Lead · Location: Alexandria, VA · Work Environment: Hybrid · Clearance Required: Secret · Status: Contingent Upon Contract Award · Knowesis is seeking a proactive and customer-focused Service Desk Lead to oversee Tier I and Tier II IT support operations f ...

The Help Desk Lead will be responsible for overall management support and coordination for Help Desk support for Tier levels I/II/III. · ...

BAE Systems is seeking a Helpdesk Lead to provide support to our government customer on an upcoming opportunity. · ...

We are seeking a Helpdesk Lead to provide support to our government customer on an upcoming opportunity. · Information Technology Infrastructure Library V4 (ITIL 4) certification. · Minimum of 5-8 years overall experience with increasing responsibilities in information systems ma ...

· Requirements: · • U.S. citizenship is required · • Ability to obtain and maintain a Public Trust clearance as required by contract. · • This position is onsite at designated DOJ locations based on contract requirements · Qualifications and Experience: · • Bachelor's Degree wit ...

We are seeking an experienced Help Desk Lead to oversee the Tier 1 Help Desk team, · ensuring adherence to schedules and industry best practices. · The Help Desk Lead must manage ticket workflows, train staff, and maintain high levels of customer service.Oversee and manage all as ...

We are seeking an experienced Help Desk Lead to oversee the Tier 1 Help Desk team, · ensuring adherence to schedules and industry best practices. · The Help Desk Lead must manage ticket workflows, train staff, and maintain high levels of customer service.Oversee and manage all as ...

You are the voice of support and the driver of user productivity. By leading our help desk operations you ensure that every technical challenge faced by our federal client is met with a swift effective and empathetic resolution.What You Will Achieve · You will guide a team of sup ...

We are seeking a Helpdesk Lead to provide support to our government customer on an upcoming opportunity. · Information Technology Infrastructure Library V4 (ITIL 4) certification. · Minimum of 5-8 years' overall experience with increasing responsibilities in information systems m ...

· We are seeking a Help Desk Lead to support a law enforcement customer in Washington, DC. This position is contingent on contract award, and in this role you will:  · Be responsible for overall management support and coordination for Help Desk support for Tier levels I/II/III, ...

We are seeking an experienced Help Desk Lead to oversee the Tier 1 Help Desk team ensuring adherence to schedules and industry best practices. · The Help Desk Lead must manage ticket workflows train staff and maintain high levels of customer service. ...