Help Desk Lead - Washington, DC

The Contractor shall identify a full-time Help Desk Lead who will be responsible for overall management support and coordination for Help Desk support for Tier levels I/II/III. · The Service Desk Manager shall provide support to a customer base of over 3,200 users in a high-profi ...

Reliable IT support is essential to FAA operations that protect and modernize the National Airspace System (NAS). As a Service Desk Lead, you ensure timely issue resolution, consistent service quality, and effective communication during incidents. · ...

Koniag IT Systems is seeking a Help Desk Lead to support KITS and our government customer in Washington, DC. · Be responsible for overall management support and coordination for Help Desk support for Tier levels I/II/III (e.g., Tier I (phone and e-mail), Tier II (on-site, floor), ...

We are on the hunt for leaders that are ready to shape the future of federal contracting.The Service Desk Lead will provide on-site support for DoD OIG's headquarters personnel and remote support for field offices... ...

The Help Desk Lead will be responsible for overall management support and coordination for Help Desk support for Tier levels I/II/III. · ...

You are the voice of support and the driver of user productivity. By leading our help desk operations you ensure that every technical challenge faced by our federal client is met with a swift effective and empathetic resolution.What You Will Achieve · You will guide a team of sup ...

This opportunity will require the candidate to work onsite in downtown Washington, DC five (5) days per week; Monday through Friday. · We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, · 401K with company matchi ...

The Help Desk Lead is responsible for managing and coordinating Tier I/II/III Help Desk support and Asset Management. · This role leads a team of technicians providing broad-based technical support to end-users in a high-profile environment. · The Help Desk Lead ensures professio ...

+This position serves as the primary point of contact for all IT help desk inquiries. · +Serve as the primary point of contact for all IT help desk inquiries · Provide phone email and in-person support for various IT related issues · +Flexible work from home options available.Com ...

We are seeking a Helpdesk Lead to provide support to our government customer on an upcoming opportunity. · The Help Desk Lead will be responsible for overall management support and coordination for Help Desk support for Tier levels I/II/III, · Tier I (phone and e-mail) · Tier II ...

Lensa does not hire directly for these jobs but promotes them on behalf of its direct clients recruitment ad agencies and marketing partners Koniag IT Systems LLC a Koniag Government Services company is seeking a highly qualified experienced self-motivated individual to perform t ...

We are seeking an experienced Help Desk Lead to oversee the Tier 1 Help Desk team, · ensuring adherence to schedules and industry best practices. · The Help Desk Lead must manage ticket workflows, train staff, and maintain high levels of customer service.Oversee and manage all as ...

Essnova Solutions es un poderoso Inc. 500 y pequeña empresa certificada SBA 8(a)/HUBZone con acceso a vehículos premier como GSA OASIS+, Seaport NxG, FAA eFAST , GSA MAS y 8(a) STARS III. · The Service Desk Lead will provide on-site support for DoD OIG's headquarters personnel an ...

Koniag IT Systems LLC is seeking a Help Desk Lead to support KITS in Washington DC. · Bachelor s degree in Computer Science Engineering Information Systems Business or other relevant discipline or related field · 5+ years overall experience with increasing responsibilities in inf ...

We are seeking an experienced Help Desk Lead to oversee the Tier 1 Help Desk team ensuring adherence to schedules and industry best practices. · The Help Desk Lead must manage ticket workflows train staff and maintain high levels of customer service. ...

Koniag IT Systems,LLC is seeking a Help Desk Lead to support KITS and our government customer in Washington, DC. · ...

We are seeking a Helpdesk Lead to provide support to our government customer on an upcoming opportunity. · Information Technology Infrastructure Library V4 (ITIL 4) certification. · Minimum of 5-8 years' overall experience with increasing responsibilities in information systems m ...

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Koniag IT Sy ...

Provide customer support over the phone, email or chat by troubleshooting, diagnosing and resolving technical inquiries utilizing all available tools and resources to solve the customer's problem. · ...

We are seeking a motivated and experienced Service Desk Lead to provide frontline leadership and operational oversight for IT service desk activities supporting the Federal Aviation Administration (FAA). This role serves as the senior on-shift technical resource-coordinating dail ...