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Woonsocket

    System Analyst - Woonsocket, United States - Tata Consultancy Services

    Tata Consultancy Services
    Tata Consultancy Services Woonsocket, United States

    4 weeks ago

    Tata Consultancy Services background
    Description
    • Understandingof ITSM frameworks.
    • Adeptin the development of automated tools, systems, and services in multipletechnology domains with excellent debugging and trouble shooting skills
    • 3-5years experience in the following tools: Splunk, AppDynamics, ELK,Grafana, and cloud technologies (Microsoft Azure, Google Cloud Platform)
    • Work in a Site Reliability Engineering (SRE)culture, driving long term stability and enhancements

      •Emphasis on strong troubleshooting skills
      • 4+ years of Production technical support
      • Responsiblefor problem management process activities to remediate chronic problems.
      • Monitorsystem for possible issues, performing system health checks as required
      • Monitorand support production applications and environments
      • Documentand maintain installation and operations procedures.
      Participate in the 24x7x365 support coverage

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