Customer service representative in the office - Whiting, United States - Eclipse Solutions
Description
You are the contact person for your customers' concerns - and that includes everything related to the automotive sector. As a true team player, you are familiar with commitment, flexibility, and empathy. With passion, you strive to always find the best solutions for your customers, making a significant contribution to customer satisfaction and company success.
What can you expect?
- You will handle qualified administrative tasks in the back office, both in contract and claims matters
- You will have direct contact with customers and insurers in the field of motor vehicle insurance, with a focus on commercial and industrial clients
- You will support your team leader in portfolio management and assist the sales team with acquisition preparations
- You will work on process optimization and quality assurance
- You will take care of other tasks as needed (e.g. project work)
- A workplace where you can be yourself and work-life balance is a lived reality
What should you bring?
- After completing your insurance training, you have gained qualified experience at a primary insurer or insurance broker in the field of motor vehicle insurance (preferably in the commercial/industrial sector)
- You have a goal-oriented work style and good comprehension skills
- You are used to successfully completing tasks independently and with initiative
- You are customer
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