- Meets and greets guests as they arrive, offers choice of seating, then escorts them to their table and presents menu. At the end of the meal, bids a warm farewell to all guests, thanks them, asks them to return to the restaurant.
- Receives and visually inspects guest check for any inaccuracies, then closes the check to the proper method of payment (i.e. cash, credit card or house charge).
- Reads, maintains and makes daily entries in the log book to coordinate communication between shifts and management.
- Receives, records and makes any necessary arrangements for reservations and special functions in the restaurant. Memorizes the daily station assignments and the names of staff members.
- Ascertains guest satisfaction. In the event of dissatisfaction, refers the incident to the manager.
- Complies with accounting guideline regarding receipt of payments, checks total verification, tip disbursement, cash drawer and house bank management.
- Balances house bank at the end of the shift. Retrieves and returns bank from vault to workstation and return, to ensure accountability.
- Maintains knowledge of food items offered on a daily basis and accurately communicates same to guests upon request.
- High School Diploma or General Education Diploma required.
- One (1) to two (2) years of college preferred.
- Prior hospitality and restaurant experience preferred.
- Certification of tuberculosis clearance required.
- CPR and Standard First Aid Certification preferred.
- Honolulu Liquor Commission (yellow) required.
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Hosthelp - Honolulu, United States - The Kahala Hotel and Resort
Description
Pay: ($23.23-$29.04 hourly compensation)
To check tables, assist waithelp with service if necessary, help bus and set tables; greets and seats guests and issues menus; may sell and package bakery items; is responsbilie for proper and accurate issuing, pricing, recording and receipt of payment for food and beverage chits in a friendly and courteous manner; settlement of checks; tallies and turns in daily receipts; prepares meal recap reports; and may be responsible for a bank.
Position Requirements
Essential Functions:
Full-Time
Shift
Various Shifts
Position
Hosthelp
Number of Openings
1
Exempt/Non-Exempt
Non-Exempt
Req Number
VER
EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
This position is currently accepting applications.