- Emphasis on service, guest relations, staff development, food & beverage, wine program.
- Actively involved in the inspection of the food and beverage outlet operations to ensure that standards of service are met and maintained, meets and responds to guest inquires and coordinates special arrangements and request in the restaurant. Resolves staff and guest issues with tack and diplomacy.
- Hires, trains, evaluates, supervises and schedules line staff to include hosthelp, waithelp, bushelp and cocktail waithelp. Initiates employee development as well as reviews and approves annual performance appraisals for all reporting staff colleagues to ensure the highest level of professional competence and efficient continuity within those positions.
- Enforces established departmental and hotel policy and procedures and performs disciplinary actions as necessary.
- Monitors business forecast and ensures staffing requirements are met while maintaining payroll control and overall financial success of the restaurant. Maintains records, files and forms on all payroll related information for union colleagues as well as update Timesaver to ensure accurate payroll processing.
- Implements marketing plan, forecasts covers and labor costs, analyzes cost and revenue reports to ensure the maximization of profits, orders food and general supplies, analyzes overall operations and the coordinates equipment acquisition and maintenance.
- Trains, develops, and supervises Assistant Managers & service staff as they seek to meet the mission/goals of the hotel.
- Implements new menus and promotions such as holiday and special event promotions
- Researches, develops and recommends new approaches, policies and procedures to effect continual improvements in efficiency of the department and services performed
- Communicates at all levels of the organization to ensure restaurant and organizational effectiveness. Schedules and facilitates monthly communication meetings. May provide tours of facilities.
- Assist with managing other F&B outlets when business dictates.
- Perform a variety of other duties as assigned.
- Perform the duties of line staff in emergencies
- Report all suspicious persons or activities and hazardous or unsafe conditions to the Security department
- Provide instruction and/or guidance for guest and employee safety in fire or other emergency situations
- Respond to guest questions. Provide guest assistance, direction, and information as requested when working in public areas
- Minimum ten (10) years restaurant and/or hotel food and beverage experience required.
- Five (5) years previous management experience preferred.
- Experience in a first-class, medium to large resort preferred.
- Experience in creating, building and running beverage programs.
- High School Diploma or General Education Diploma required
- College Degree in Travel Industry Management or related field preferred
- Certification of tuberculosis clearance required
- CPR and Standard First Aid Certification preferred
- Hawaii State Liquor Commission Management Card (blue) required.
- Sommelier certification or similar preferred.
- Ability to communicate effectively in English, both verbally and in writing
- Ability to effectively deal with internal and external customers, some of whom will require high levels of maturity, patience, tact and diplomacy to diffuse anger, collect accurate information and resolve conflicts.
- Ability to pay attention to detail, work in a fast paced environment handle multiple tasks and have a high level of patience.
- Ability to use sound judgment.
- Ability to comprehend and follow oral and written instructions and procedures.
- Ability to prioritize work.
- Ability to analyze financial data and understand profit and loss reports.
- Knowledge of the food and beverage industry, current market trends and federal, state and local laws pertaining to the hospitality industry, i.e. Department of Occupational Safety and Health, Honolulu Liquor Commission and Department of Health and Sanitation regulation.
- Ability to multi task.
- Ability to operate a moderately complex computer system and various software such as Microsoft Word, Excel, Outlook and Micros
- Ability to stand/walk for up to 8 hours a day. Sit up to 3 hours a day.
- Ability to occasionally, lift, grasp, and/or carry a maximum of 50 pounds.
- Ability to move, pull or push goods on a cart or hand truck weighing up to 75 pounds.
- Ability to occasionally bend, squat, stoop, kneel, climb, reach above shoulders and perform repetitive hand motions.
- Ability to move throughout the work area while performing the essential job functions.
- Assigned shifts may be both indoor and outdoor environments. Indoor environments may not always be air conditioned.
- Ability to work varying shifts and maintain attendance in accordance with the hotel's attendance policy.
- Ability to comply with all hotel rules and regulations including policies regarding safety and grooming standards.
- Must maintain a neat, clean and well-groomed appearance as outlined in the employee handbook.
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Restaurant Manager - Honolulu, United States - The Kahala Hotel
Description
Job Information:
Restaurant Manager Job
Email Opening Apply Now Title
Restaurant Manager
Description
Pay Range ($5, $6,333.00 / monthly compensation)
Restaurant Manager
Come LIVE Kahala and join the Kahala Ohana We are a #luxuryhotel and #resort, nestled between the serenity of gently lapping waves on a lovely white sand beach and a prestigious private golf course that host an annual PGA Tournament, all within the quiet Kahala Community.
The Kahala Hotel & Resort is on the forefront of making changes in hospitality with our KISCA (Kahala Initiative for Sustainability Culture and Arts) Program and ownership's commitment to supporting the UN's SDGs.
Our colleagues are in large part our #brand and we are looking for individuals to join us to ensure that guests will create treasured memories here with a longing to return to The Kahala Hotel & Resort.
Job Summary:
To profitably manage specified restaurant outlet and ensure that the highest quality standards are met for food, beverage, service, and cleanliness.
Essential Functions:
Required Experience/Skill and Abilities:
Required Education:
Licenses/Certifications:
Communication Requirements:
Mental Capacity & Organizational Skill Requirements:
Physical Requirements:
Other Requirements:
Additional Information:
This posting does not include all duties that may be performed by the employee filling this position.
Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by management.
Management has the right to add to, revise, or delete information in this job description.
Full-Time/Part-Time Full-Time Shift Various Shifts Position Restaurant Manager at The Kahala Hotel & Resort Number of Openings 1 Exempt/Non-Exempt Exempt Req Number FOO EOE Statement We are an equal employment opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
This position is currently accepting applications.
