- Completing member requests efficiently and accurately.
- Following established guidelines to protect the security of our members.
- Maintaining an acceptable level of errors and findings.
- Maintaining acceptable quality assurance scores based on credit union standards for servicing incoming communications with members.
- Establishing relationships with internal and external members and striving to provide exceptional service.
- Effectively communicating with internal and external members.
- Representing the Credit Union in a professional manner.
- Proficiently using software for communication tracking and member documentation and follow up.
- Staying readily available for incoming communications, keeping departures minimal.
- Meeting Credit Union standard for referring new memberships, checking accounts and loans.
- Displaying knowledge of products and services and offering recommendations to members to meet their financial needs.
-
Associate Banker
3 weeks ago
BMO US Frankfort, United States19500 S Harlem Avenue Frankfort Illinois,60423 · Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the bra ...
-
Qc Lab Technician
2 weeks ago
Computer Task Group, Inc Frankfort, United States: · CTG is seeking to fill a QC Lab Technician - 3rd Shift opening for our client in Frankfort, IN. · **Location**:Frankfort, IN · **Duration**:6 months · **Overview**: · - Ensure all quality processes for end product inspection are handled correctly and efficiently. · - Accurate ...
-
Branch Member Engagement Representative
3 weeks ago
Commonwealth Credit Union Nicholasville, United StatesOur goal is to be an Employer of Choice, and it takes all of us to achieve this. That's why all Commonwealth Credit Union team members are expected to live our Team 1 culture in all facets of their position. This includes our commitment to Diversity, Equity, Inclusion, Accessibil ...
-
Business Development Director, Imaging
2 weeks ago
ANDURIL INDUSTRIES Lexington, United StatesAnduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century's most innovative companies to the defense industry, Anduri ...
-
Associate Director
2 weeks ago
Novo Nordisk Lexington, United States**About the Department** · Our Boston Research & Development hub, anchored in the greater Boston area, brings together the best minds in life science innovation. The teams located in facilities in Lexington, Watertown and Cambridge reflect the full R&D continuum, from early resea ...
-
Scientist Ii
1 week ago
Novo Nordisk Lexington, United States**About the Department** · Our Boston Research & Development hub, anchored in the greater Boston area, brings together the best minds in life science innovation. The teams located in facilities in Lexington, Watertown and Cambridge reflect the full R&D continuum, from early resea ...
-
Data Science Digital Assets Evaluation Lead
1 week ago
Novo Nordisk Lexington, United States**About the Department** · The team is comprised of approximately 1000 collaborative, diverse and passionate people who have a true sense of pride in their work and are committed to helping others grow and develop their careers. You'll also have a platform to engage with key stak ...
-
Chair, Associate Professor of Counseling
1 week ago
InsideHigherEd Frankfort, United StatesTITLE: Chair, Associate Professor of CounselingDEPARTMENT: School of PsychologyREPORTS TO: (Dean of the College of Arts & Sciences) CLASSIFICATION: Faculty/Staff -12 monthsEFFECTIVE DATE: July 1, 2024STANDARD WORK HOURS: 37.5 hours per weekEMPLOYMENT STATUS: Full-Time EMPLOYMENT ...
-
Kentucky State University Frankfort, United States Administrative Jobs ,TITLE: Research & Extension Program Support Coordinator (Health Equity) · DEPARTMENT: College of Agriculture Community and the Science · REPORTS TO: Sr Research Associate and State Specialist Health Equity · EFFECTIVE DATE: Position will Remain Open until Filled · EMPLOYMENT STAT ...
-
Staff Attorney III
3 weeks ago
State of Kentucky Frankfort, United StatesThe Kentucky Public Service Commission regulates the intrastate rates and services of more than 1,100 investor-owned electric, natural gas, telephone, water and sewage utilities, customer-owned electric and telephone cooperatives, water districts and associations, and certain asp ...
-
Recipient Solutions Manager I
6 days ago
COCHLEAR AMERICAS Frankfort, United StatesChange people's lives and love what you do Cochlear is the most recognized brand in hearing health care. · Recipient Solutions Manager (Supporting Northern California & Pacific North West) · This position will be supporting Northern California & Pacific North West. Candidates liv ...
-
Co-op Student Live Video Teller
3 weeks ago
Commonwealth Credit Union Frankfort, United StatesOur goal is to be an Employer of Choice, and it takes all of us to achieve this. That's why all Commonwealth Credit Union team members are expected to live our Team 1 culture in all facets of their position. This includes our commitment to Diversity, Equity, Inclusion, Accessibil ...
-
Mental Health Clinician
3 weeks ago
Kentucky State University Frankfort, United StatesTITLE: Mental Health Clinician · DEPARTMENT: Student Affairs · EFFECTIVE DATE: TBD · CLASSIFICATION: Staff-12 months · STANDARD WORK HOURS: 37.5 · LOCATION: On-Site-Main Campus · EMPLOYMENT STATUS: Full-time · FLSA STATUS: Exempt · PRINCIPAL PURPOSE OF JOB: · The Mental Health Co ...
-
Advisor for Graduate Studies
3 weeks ago
Kentucky State University Frankfort, United StatesTITLE: Advisor for Graduate Studies · DEPARTMENT: Graduate Studies · REPORTS TO: Provost and Vice President of Academic and Student Affairs · EFFECTIVE DATE: TBD · CLASSIFICATION: Staff-12 Months · STANDARD WORK HOURS: 37.5 hours per week · LOCATION: On-Site-Main Campus · EMPLO ...
-
Personal Trainer
2 weeks ago
YMCA of Central Kentucky Frankfort, United States· Under the direction of the Operations Director, the Personal Trainer will provide knowledge, motivation and accountability to clients in their pursuit of health and well-being. The Personal Trainer principles and fitness components that are relevant to an individual's or small ...
-
Kentucky State University Frankfort, KY, United StatesTITLE: Research & Extension Program Support Coordinator (Health Equity)DEPARTMENT: College of Agriculture Community and the Science · REPORTS TO: Sr Research Associate and State Specialist Health Equity · EFFECTIVE DATE: Position will Remain Open until Filled · EMPLOYMENT STATUS: ...
-
Global Campaigns Director
1 week ago
Confluent Frankfort, United StatesLocation field must contain 'city, state' or a zip code to perform a radius search (e.g., · Denver, CO · or · City and state must be separated by a comma followed by a space (e.g., · Houston, TX ) · Confluent · Global Campaigns Director - Demand Generation · in · Frankfort ...
-
Oracle Cloud HCM Developer
6 days ago
VOLT Management Frankfort, United StatesOracle Cloud HCM Developer Needed · Do you have a strong background in Oracle Cloud HCM or ERP modules? If yes, then we need YOU · In this role, you will be involved in the delivery of a wide range of technical solutions across the Oracle Cloud suite, working on multiple projects ...
-
Caregiver, Resident Assistant, or CNA
1 week ago
Dominion Senior Living Frankfort, United StatesThe Dominion Difference · Are you ready to join a dynamic team driven by a shared mission to make a positive impact in the lives of seniors while upholding our faith-based values? At Dominion Senior Living, we're not just offering a job - we're offering an opportunity to be part ...
-
General Manager II
3 weeks ago
Advance Auto Parts Frankfort, United StatesLocation: · Location: · General Manager II - Store 6624 · in · Leitchfield, KY · at · Advance Auto Parts · **Location:** · **Career Description** · ****Job Description**** · A General Manager must be committed to inspiring our team, helping our Customers succeed and growing ...
Member Engagement Representative - Frankfort, United States - Commonwealth Credit Union
Description
Our goal is to be an Employer of Choice, and it takes all of us to achieve this. That's why all Commonwealth Credit Union team members are expected to live our Team 1 culture in all facets of their position. This includes our commitment to Diversity, Equity, Inclusion, Accessibility, and Belonging.At Commonwealth Credit union, we are united in our Common Purpose to Better Lives through OUR PASSION to Serve.This includes everyone, from our team members to the people in the communities we serve.That's the emphasis of our Team 1 Culture.Together Everyone Achieves More.We believe We Better Lives when we cultivate diversity, promote equity, foster inclusion, are intentional about accessibility, and provide an environment where everyone feels like they belong.That's an Extraordinary Experience.That's Bettering Lives.That's Team 1.
Our Member Engagement Representatives are a vital part of our business efficiency and member satisfaction. They handle all inbound and outbound communication, providing a wide range of services and informed responses to our members and potential members.
The duties of a Member Engagement Representative include, but are not limited to:
Accuracy:
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)
