Collections Specialist - Houston, TX, United States - Plains Careers

Plains Careers Houston, TX, United States

1 week ago

Full time

Description

Plains All American is an industry-leading transportation and midstream provider specializing in transportation, storage, processing and marketing solutions for crude oil and natural gas liquids (NGLs).

We own an extensive network of pipeline transportation, terminalling, storage and gathering assets in key crude oil and NGL producing basins and transportation corridors and at major market hubs in the United States and Canada.

On average, Plains handles more than 6 million barrels per day of crude oil and NGL in its Transportation segment.

The company is headquartered in Houston, Texas.

Information Services, in partnership with business stakeholders, is embarking upon a multi-year effort to address legacy system risk and modernize systems.

This effort has Executive visibility and aims to deliver material value creation in the form of significant risk mitigation, improved user experience, and modernization.

The Specialist, Performance Analysis plays a key role in delivering against this strategy by supporting and enabling numerous capabilities within our IS Business Office team:

IS Departmental Performance Reporting:

enable effective communication of the value IS brings to the business via technology enablement and highlight IS progress against strategic objectives.

This role is ideal for someone with a consultancy background, as it requires a combination of business & financial acumen, strong communication skills, confidence in engaging with senior executives, and a willingness to work with ambiguity.

The selected candidate will be eligible for company benefits including Medical/Dental/Vision, vacation time off, and flex days.

Additionally, this position comes with the option of a hybrid work schedule, combining working in our Houston office with working remotely.

Help measure and communicate departmental success. This deliverable informs our IS strategy and target investment profile.
Facilitate IS Senior Management meetings to discuss departmental performance.

Create and deliver executive ready presentations that 'tell the IS story' around our cost structure and value realized from our effort and spend.

Partner with our Strategic Vendor Management team to create materials for Quarterly Business Reviews (QBRs) with our key vendors, manage our IS Vendor Risk Register and Commitment Report, and foster a continuous improvement mindset with process development & enhancement.

Partner with our IS Portfolio Management team to develop and engage stakeholders with our IS Showback Model, IS Portfolios, budget creation and analysis, spend analytics, and process improvement.

There are numerous 'one-off' requests cascaded from IS and Business executives that are high profile in nature which fall to this team.

IS Solution Delivery and IS Infrastructure / Cyber team to incorporate KPIs in alignment with our Quarterly IS Performance Report and IS Board Report.

Bachelor's degree in Information Technology, business or a related field
Experience with analytics and business intelligence tools like Microsoft Power BI.
Demonstrated skills in the areas of strategic planning and decision making, navigating ambiguity, and building trusting relationships.

Storytelling, for example by creating a consistent storyline for better understanding of IS value delivered relative to spend investment.

Creative thinking, for example framing new concepts that spur use case ideation for our Showback Model.
Relationship management, for example creating relationships and building trust with internal and external stakeholders quickly.
At Plains, our employees are our most valuable asset. Salary details estimated by job boards such as Indeed, Glassdoor, and LinkedIn do not represent Plains' compensation structure.

By submitting your resume, you consent to the collection, use and necessary disclosure of the personal information provided during the application and selection process.

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