A/r Collections Specialist - Houston, United States - Trilogy Medwaste

Trilogy Medwaste

Verified Company

Houston, United States

2 days ago

Posted by:

Mark Lane

beBee recruiter

Description

Accounts Receivable Collections Specialist

REPORTS TO:
Accounts Receivable Collections Manager

CLASSIFICATION
:
Non-Exempt

SUMMARY
The Accounts Receivable Collections Specialist will be coordinating the collection of outstanding AR. This will include both newly acquired legacy companies as well as invoices billed in Trilogy's fully automated system, Navusoft. The accounts receivable collections specialist will be the point person for the company's collection efforts.

PRIMARY JOB DUTIES/RESPONSIBILITES

Make outbound collection calls in a professional manner while keeping and improving customer relations
Minimize bad debt risk and maximize accounts receivable (AR) collections
Monitor AR aging reports and contact delinquent customer accounts for payment
Negotiate customer disputes to resolution and document root cause
Establish payment arrangements with customers, maintain detailed records of all collection call activity and conduct timely followup to maximize cash collections
Respond to internal/external customer inquiries regarding status of customer accounts
Interact regularly and communicate effectively with customers, colleagues, sales personnel and management regarding credit issues, policies and procedures to ensure mutual understanding and positive customer experience
Maintain accurate credit and collections files and notes for each customer
Take credit card payments over the phone

QUALIFICATIONS & SKILLS

High school diploma or equivalent; higher degree is preferred
Minimum of three years AR Collections experience required
Experience with large ERP system a plus
Strong written & verbal skills required
Intermediate experience in Microsoft Suite including Excel, Word, PowerPoint, Outlook
Experience reading AR aging reports
Ability to use fundamental business arithmetic (e.g. averages, percentages)

EXPECTED HOURS OF WORK

Able to work an agreed upon standard schedule
Additional hours as job duties demand

TRAVEL - OTHER

Travel to domestic Trilogy facilities when necessary (less than 10%)
Must have a current, valid driver's license
Able to be insurable under our company's liability insurance policy

WORK CONDITIONS

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Environment and Physical Effort

Able to work in an office environment
Able to maintain focus and analyze data
Able to sit and use a computer for extended periods of time
Able to speak and communicate proficiently
Routine physical exertion: standing, walking

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

Duties, responsibilities, and activities may change at any time with or without notice.

Trilogy offers Competitive pay plus incentives with paid-time off and amazing benefits, including access to medical, dental, vision insurance, company-paid life and disability, 401(k) savings plan with company match, and other wellness offerings.

Compensation is negotiable and based on experience.
**EOE