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    Medical Office Receptionist - Plano, United States - Doctors of Internal Medicine

    Doctors of Internal Medicine
    Doctors of Internal Medicine Plano, United States

    1 month ago

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    Description

    Job Description

    Job DescriptionMedical Office Receptionist Doctors Of Internal Medicine
    Busy Internal Medicine office with 3 office locations is seeking an experienced and reliable Medical Receptionist.
    Fast-paced, high call volume clinic is looking for top skilled Medical Office Receptionist

    Work location: 5941 Dallas Parkway Plano, TX 75093

    Work hours: Full-time, 40 hours weekly, Monday thru Friday, 8:00am 5:00pm

    Doctors of Internal Medicine Clinic Highlights:
    • If you thrive working in a fast-paced, multi-provider clinic and can handle multiple projects simultaneously, this is the place for you
    • Join our team members who have strong work ethic, positive attitudes, and support each other thru collaborative teamwork
    • We pride ourselves in being compassionate and empathic to our patients and team

    Heres What You Need
    • High School Diploma or equivalent (required)
    • 2-3 years Medical Office experience in a Clinical Setting (strongly preferred)
    • Bilingual in English and Spanish (strongly preferred)
    • Multi-line Phone, Multi-Physician, Multi Clinic experience (preferred)
    • Knowledge of Commercial, Medicare, and Medicaid Insurance plans (preferred)
    • Patient Registration (preferred)
    • Insurance Prior Authorization and Referrals (preferred)
    • Knowledge of EHR system, preferably Eclinical Works
    • Be an outgoing individual with a friendly attitude
    • Have strong attention to detail
    • Be able to multi-task front desk job responsibilities for a busy Internal Medicine Clinic
    • Must have outstanding communication, interpersonal, customer service, and organizational skills
    • Have knowledge of insurance authorization/billing requirements
    • Have demonstrated strong customer service and communication skills
    • Have organizational and time management skills
    • Be proficient computer skills
    • Have knowledge of clinic procedures and regulatory requirements
    • Possess a strong work ethic and a high level of professionalism
    • Be a team player who handles multiple projects simultaneously in a fast-paced environment
    What You Will Do
    • Deliver care to patients utilizing the Medical Office Receptionist Process
    • Answer phone calls and direct them appropriately.
    • Schedule appointments according to office guideline.
    • Obtains accurate patient and insurance information, collecting copays and deductible amounts.
    • Copy/scan patient access related hard copy materials (e.g., ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.
    • Performs duties involving record filing and retrieval and assisting with the filing of registration documentation in electronic medical records.
    • Confirms next day appointments and alert patients as to what documentation is needed, including details associated with time-of-service payment.
    • Follows up with patients regarding the Missed Appointment Policy and sends out the appropriate communications.
    • Performs other duties as assigned.
    Be part of an AWESOME TEAM
    We offer a competitive benefits package which includes medical, dental, and vision insurance, short and long-term disability, life insurance and paid time off and 401(k).



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