Dmv Specialist/title Clerk - Langhorne, United States - Stars & Stripes Harley-Davidson

Stars & Stripes Harley-Davidson
Stars & Stripes Harley-Davidson
Verified Company
Langhorne, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Job Title:
DMV Specialist


Department:
Administration


Supervisor:
Controller


Summary Description
This position is responsible for proper titling of new, used, and wholesale units for the dealership. Knowledge of DMV laws along with providing a full range of administrative support is required. Daily work performed under the supervision of the Controller and requires a high degree of accuracy and time management.


Duties and Responsibilities

  • Ensures retail transactions are processed in a timely manner.
  • Prepares purchase and tradein documentation.
  • Contacts backs to obtain lien releases.
  • Prepares tax and title documents.
  • Prepares necessary paperwork for submission to the tag agency.
  • Ensures the dealer's tag and title work meets state requirements.
  • Prepare and submit all legal transfer documents to the state department of motor vehicles.
  • Answer all customer inquiries in a professional manner.
  • Maintains a high level of confidentiality.
  • Negotiate through complex issues using available resources in the DMV and Dealer Finance Department to achieve a positive customer experience.
  • Other duties as assigned.

Supervisory Responsibilities

  • None

Qualifications & Job Requirements

  • Customer service background with phone and computer experience.
  • Strong organizational skills and attention to detail are essential.
  • Strong work ethic and willing to give 110% to get the job done correctly.
  • Professional demeanor.
  • High school diploma or equivalent.
  • At least one year of DMV experience required.
  • Certified or certifiable with CA DMV live scan (if applicable).
  • Must be able to multitask and input data with accuracy and efficiency in a high paced environment.

Physical Demands

  • Frequently works on a computer in a typical office environment.

Working Conditions

  • The noise level in the work environment can be loud at times.
  • Potential exposure to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle service department.
  • Occasionally exposed to exhaust fumes or other airborne particles.
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