Wellness Coach - Los Angeles, United States - Central City Neighborhood Partners

Central City Neighborhood Partners
Central City Neighborhood Partners
Verified Company
Los Angeles, United States

1 day ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Legal Name of Agency:
Central City Neighborhood Partners


Position Title:
Wellness Coach


Name and Title of the person (position) to which this Position reports:
FamilySource Manager


Hours and Benefits:
Full time position, $22 hr., 40 hours per week, Benefits include medical and dental insurance, vacation, holiday, and sick pay


ORGANIZATIONAL/PROGRAM BACKGROUND


Central City Neighborhood Partners (CCNP) was established in 1994 and incorporated as a formal non-profit collaborative in 2000 to address the socio-economic conditions impacting low-income families living in the City of Los Angeles, with a focus on Westlake and surrounding communities, and expanding to Koreatown in 2024.

With the mission of catalyzing partnerships to systemically address the multiple challenges facing low-income families, CCNP works with its partners to help families create pathways to financial security and economic opportunity through our FamilySource Center (FSC) programs, financial asset building programs and other signature programs.


Position Summary:


The Wellness Coach will engage and assist a caseload of 150 families, with a focus on families with middle school and high school students to support the household in building a more financially secure future and support youth ensuring they are prepared to graduate from high school and qualify for post-secondary education.

Through a service integrated financial coaching model, the Wellness Coach will work with families from a comprehensive strength-based approach to assess their needs, identify their goals and develop individualized service strategy plans that focus on improving their educational attainment and financial capability to achieve short
- and long-term goals. This includes working in collaboration with community agencies to coordinate and provide linguistically and culturally competent wraparound services, identifying appropriate steps toward achieving goals and setting target dates to achieve goals. The Wellness Coach will motivate, encourage and track progress of goals, milestones and outcomes through bi-weekly case management meetings.


Wellness Coach will perform a broad range of duties spanning the full employment cycle, including, but not limited to providing expert counsel, support and/or monitoring of the following:
Conduct intake, multi-benefit screenings and comprehensive assessments of families' needs, including a financial health assessment of the families' banking, credit, debt and savings as well as educational and psychosocial assessments through LAUSD Pupil Service Attendance Counselors;

Developed with the families, a mutually agreed upon service strategy plan to address assessment findings and action steps toward achieving goals, including updating and reassessing the service strategy plan as needed.

Identify, develop and coordinate high quality community resources, services and referrals that will enhance the economic opportunities of families and assist them in addressing their needs;
Work in collaboration with the financial coach and housing stability advisor to assess the families goals, service strategy plan and coordinate services as needed

Build the families' knowledge, skills and access to products and services around five pillars of financial security: 1) assets
- assist families in building assets by working with them to create and implement plans for consistent savings, 2) banking - connect families to low-cost mainstream banking services, 3) credit - assist families in boosting credit scores by addressing negative information on credit reports and helping them build a solid credit history, 4) debt - assist families in reducing their debt through budgeting and financial planning; and 5) taxes - assist families with free tax preparation services to ensure families receive local and federal tax credits as well as encouraging them to save a portion of their refund for long-term goals;
Coordinate various elements of academic and asset building programs, including the Volunteer Income Tax Assistance (VITA) program, contacting service providers, assisting with volunteer-led activities, preparing program sign-in sheets and certificates, and administering surveys and follow-ups with families;
Meet regularly with families to assist them in obtaining needed services/benefits to achieve service plan goals. Provide supportive counseling to strengthen the families' ability to achieve goals, as well as, track and monitor progress and participation in services/activities;
Develop and maintain customer files, including case notes and supporting documentation for all case management meetings, referrals, services and support services provided; utilize the program's web-based system to document enrollment, services and outcomes; and prepare monthly programmatic outcome reports;
Maintain and document case management activities in accordance with agency and funder guidelines and procedures.

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