Front Office Assistantpediatric Therapy Clinic-full - Austin, United States - Austin's Communication Station

Description

Austin's Communication Station is a very busy family-owned pediatric speech and occupational therapy clinic in Central Austin currently looking for a full-time Office Assistant who has a love for children with special needs and their families.

Our staff is like a family as we truly care for every one of them. A genuine desire, motivation, and passion for our children and their families is required

Must be able to work Monday-Thursday 8 a.m. to 7 p.m.


Required Skills and Experience:
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Must be extremely detail-oriented and able to follow through with all tasks assigned:

• Strong customer service skills
• Must have two or more years of medical frontoffice experience
• Professional appearance and attitude
• Excellent attendance and punctuality
• Selfstarter with the ability to work without constant supervision
• Must be flexible and willing to learn new things
• Ability to efficiently navigate and learn new EMR systems
• Able to manage and use a strategic approach to scheduling
• Able to communicate clearly and with sensitivity to clients and families, as well as with the ACS team
• Outofthebox thinker
• Accept and learn from constructive feedback
• Must be able to multitask
• Strong organizational skills and reliable problemsolving skills
• Able to work in an active pediatric clinic environment
• Able to sit, climb, balance, stoop, kneel, crouch, crawl, and efficiently navigate situations involving active children.
• Able to lift and/or move up to 50 pounds occasionally
• Basic understanding of medical terminology and benefits
• Proficient with Microsoft Excel, Microsoft Word, and Microsoft Outlook
• Must have a reliable means of transportation
• Willingness to complete a background and drug test prior to employment

Primary Responsibilities:
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Answer phone calls, schedule appointments, track overall clinic schedules, check in clients, and collect patient payments:

• Fax reports to physician offices
• Collect and accurately enter client's data in the electronic medical records system
• Maintain client confidentiality according to HIPAA standards
• Maintain organization and cleanliness of clinic
• Maintain inventory of supplies and order supplies as needed
• Insurance benefit verification and authorization management
• Work closely and cooperatively with front office staff to handle front office responsibilities
• Collections account management for past due accounts
• Therapy staff admin support
• Perform other miscellaneous administrative support tasks as assigned

We look forward to hearing from you


Pay:
From $18.00 per hour

Expected hours: 40 per week


Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 10 hour shift
• Day shift
• No nights
• No weekends

Supplemental pay types:

• Bonus opportunities

Application Question(s):

• Why are you interested in this job?
• Why do you want to leave your current job?

Education:

• High school or equivalent (required)

Experience:

• Front office: 2 years (required)

Ability to Relocate:

• Austin, TX 78757: Relocate before starting work (required)

Work Location:
In person