Post-closing Associate - Fort Wayne, United States - Ruoff Mortgage Company Inc
Description
:Position Summary
The Post Closing Associate is responsible for receiving/sorting incoming mail, reviewing Signed Closing Packages, and processing needed items to move files from funding to shipping including uploading documents electronically into the mortgage loan file.
Essential Responsibilities
- Receive and sort incoming mail on daily basis.
- Audit Loan documentation for all appropriate signatures, notarizations, and dates to ensure documents are compliant with State, lender, and investor requirements.
- Follow up with Title Companies and Loan Officers to obtain incorrect or missing documents.
- Scan and index all closing packages and miscellaneous items for residential mortgage and consumer loan files into Loan Origination System.
- Complete data entry in the Loan Origination System Post Closing Hub to move file from Funding to Shipping.
- Activate, pay, process, and log all MI/MIP/Upfront Funding Fees daily for files received.
- Prioritize files by completing priority files within specified timeframe.
- Research and request outstanding trailing documents from Title Company.
- Maintain organization of multiple types of files and provide information on the status of files.
- Provide exceptional customer service to both internal and external customers.
- Maintains a professional image and standards consistent with company policies and procedures.
- Responsible for a high level of confidentiality and security while handling company information; verbal and/or written documentation.
- Performs other tasks as requested.
Knowledge, Skills and Abilities
- Ability to read, write, and communicate at a level consistent with the requirements of this position, including legal documents and to nontechnical staff.
- Ability to clearly organize information, understand relevant laws, identify, and fix any financial discrepancies that may arise, and perform mathematical equations accurately.
- Demonstrated ability to handle multiple projects and details simultaneously; holds self to a high level of quality.
- Must be selfmotivated and enthusiastic to obtain personal and company goals.
- Ability to stay organized to easily retrieve information and documents as needed.
- Flexibility to adapt to peak periods of heavy workload and pressure.
Experience and Training
- High school diploma or equivalent is required.
- Minimum of two years' overall mortgage lending experience, preferred.
- Post-Closing experience, preferred.
- Proficient with MS Office including Word, Excel, and PowerPoint.
- Must maintain industry standard training according to company policies.
Requirements:
Physical Demands and Work Environment
- Physical Demands
_
- Mostly sedentary, however, while performing the duties of this job, the employee is occasionally required to walk; stand
reach with hands and arms; stoop; talk and hear.
- Extensive reading and computer use is expected more than 50% of the time. Receiving and expressing detailed information written, verbally, in person and by telephone is essential. Must be able to verbally communicate effectively with others.
- Occasionally lift and/or move up to 15 pounds.
- Regular attendance is necessary and essential to this position.
- Work Environment
_
- Professional atmosphere in a corporate environment
- Routinely uses office equipment such as computers, phones, photocopiers, filing cabinet and fax machine.
Job Dimensions
- Internal Relationships
All internal operations staff and management, loan officers, underwriting, compliance and secondary marketing.
- External Relationships
Closing agents, title companies, government agencies and other outside professionals.
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