Training & Implementation Specialist - Poughkeepsie, United States - Retail Data Systems Northeast
Retail Data Systems Northeast
Poughkeepsie, United States
Verified Company
2 weeks ago
Description
Retail Data Systems is looking for a passionate and driven grocery store POS systems
Training & Implementation Specialist to join our New England area team.
The process starts by conducting training for various POS products at customer sites, coordinating a successful implementation, and providing onsite support coverage to ensure our customers receive top notch service.
If you have Supermarket experience and are familiar with operations or Scanning Coordinator processes, with a desire to learn more, this is an ideal position for you.
What You'll Do:
- Provide training at customer sites for all levels of competency, from cashier to store owner.
- Receive feedback for system parameter adjustments and make those changes in production systems to ensure a smooth implementation.
- Utilize knowledge of supermarket operations to recommend process improvements to customers.
- Deliver excellent customer service to the end users we work with. Building long term relationships with the stores we serve is a main goal.
- Maintain a positive working relationship with multiple clients.
- Troubleshoot possible software issues, reporting bugs and enhancements.
- Partner with RDS's vendors and suppliers for necessary additional support.
What You'll Need:
- Supermarket experience familiarity with the supermarket space translates to providing excellent training and support for a store.
- Strong communication, presentation, and interpersonal skills.
- Strong organizational, planning, and timemanagement skills.
- Committed to working in a team environment.
- Ability to foresee problems and recommend solutions for a smooth implementation.
- Curiosity and willingness to learn, remain open to feedback, and be flexible.
- Decisive problemsolving skills with advanced listening and coping skills.
What Would Be A Plus:
- Experience working in a grocery store environment
- POS and/or Networking Certifications
- Training experience
Benefits & Perks:
- Paid Vacation & Personal Days
- Opportunity for Overtime Pay
- Medical, Dental, and Life Insurance
- 401K Plan
- Travel Opportunities
- Company Laptop
- Cell Phone Reimbursement
Pay:
$48, $53,000.00 per year
Benefits:
- 401(k)
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience:
- Supermarket: 1 year (required)
License/Certification:
- Driver's License (required)
Willingness to travel:
- 50% (required)
Work Location:
On the road
