NOC Technician II with Voice Troubleshooting Experience - Yakima, WA
2 weeks ago

Job summary
To be considered for this position candidates must reside within commuting distance of Everett WA The selected NOC Technician II will have prior experience in a network operations center along with strong voice troubleshooting skills preferably Metaswitch including call trace analysis and creating tickets with third-party vendors This role is responsible for the day-to-day monitoring of Ziply Fibers network infrastructure including documenting and escalating issues managing customer calls and maintaining accurate records
Job description
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