- As an essential job function, due to continuously changing patient census/activity and staffing needs, must have the flexibility to work a varying schedule should the need arise, which may require working a varying shift, overtime (greater than 40 worked hours per week) and/or shift durations that exceed the assigned status for shift length and/or hours per week.
-
Voice Operations Specialist
2 weeks ago
ProMedica Toledo, United States Part timePOSITION SUMMARY · Serves as the communication focal point for the hospitals, establishing a positive first impression to our customers. Under general supervision and following defined policies and procedures, operates the hospital telephone system and manages all calls for servi ...
-
Store Operations Specialist
2 weeks ago
At Home Stores LLC Toledo, United States$ /hr · The Store Operations Specialist (SOS) leads and trains teams in performing all freight functions, including: unloading, processing, stocking, and resets. · he Store Operations Associate is responsible for unloading, processing, and stocking freight safely and efficiently ...
-
Voice Operations Specialist
2 weeks ago
ProMedica Toledo, United States Part timePOSITION SUMMARY · Serves as the communication focal point for the hospitals, establishing a positive first impression to our customers. Under general supervision and following defined policies and procedures, operates the hospital telephone system and manages all calls for servi ...
-
Client Operations Specialist
2 weeks ago
Optiv Oregon, United StatesThis position can be hired remotely anywhere within the continental U.S. · The Client Operations Specialist is a sales support role assisting field Client Managers with the development and closing of new business. Specialists complete the supporting functions related to outside ...
-
Merchandise Operations Specialist
3 weeks ago
Petco Toledo, United States**Merchandise Operations Specialist** · Category: Stores · Location: 5027 MONROE ST, Toledo , OH 43623 · Schedule: Part_time · C ome work at a place where innovation and teamwork come together to support the most exciting missions in the world · What youll do: · Efficiently exec ...
-
Voice Operations Specialist
3 weeks ago
ProMedica Toledo, United StatesJob Title · Voice Operations Specialist - Toledo Hospital - Per Diem - Variable · Category · Other Facilities and Support Services · Organizational Unit · ProMedica -> ProMedica System -> ProMedica Health System -> Voice Operations · Location · Toledo, OH 43606 US (Primary ...
-
Voice Operations Specialist
3 weeks ago
ProMedica Toledo, United States Part timeJob Title · Voice Operations Specialist - Toledo Hospital - Part Time - Days · Category · Other Facilities and Support Services · Organizational Unit · ProMedica -> ProMedica Toledo Hospital (TH) -> The Toledo Hospital -> Voice Operations · Location · Toledo, OH 43606 US ( ...
-
Logistics Operation Specialist
2 weeks ago
PAQS LOGISTICS Industry, United StatesJoin Our Team as a Logistics Operation Specialist · Are you passionate about logistics and thrive in a fast-paced environment? We're seeking a motivated individual with 1-2 years of experience to join our dynamic team as a Logistics Operation Specialist. If you have a keen eye fo ...
-
Import Operations Specialist
1 day ago
ECMS EXPRESS INC. Industry, United States**Job Title: Import Operations Specialist** · **Job Type: Full-Time; Non-Exempt (Onsite)** · **Location: City of Industry, CA** · **ECMS Express** is a technology-enabled international courier company that offers end-to-end delivery. Founded in 2013, our corporate goal has been t ...
-
Social & Content Operations Specialist
2 weeks ago
InfiniX Tech, LLC. Industry, United StatesJob Responsibilities: · 1. Community Recruitment: Develop and implement strategies to recruit new members to the AMZ community and join community management Discord channel. · 2. Community Building: Foster a strong, engaged community through the creation of communication channels ...
-
Lgbtq Community Operations Specialist
2 weeks ago
InfiniX Tech, LLC. Industry, United StatesJob Responsibilities: · 1. Community Recruitment: Develop and implement strategies to recruit new members to the AMZ community and join community management Discord LGBTQ channel. · 2. Assist the Operations Manager with developing and executing communication strategies aimed at r ...
-
Client Operations Specialist
3 weeks ago
TFO Wealth Partners Maumee, United StatesJob Description · Job DescriptionDescription:This position reports to the Director of Client Operations · The Client Operations Specialist is responsible for assisting in the preparation, processing, servicing and maintenance of client plans through custodial paperwork and intern ...
-
Talent Operations Specialist
2 days ago
Fortune Brands Maumee, United StatesCompany Description · At Fortune Brands Innovations, we believe that our innovation and success are fueled by the passion of our people and the strength of our teams. Together, we work to fulfill dreams of home by aligning around common goals, being agile in the face of change, ...
-
Operations Specialist
2 weeks ago
Wacker Chemie AG Adrian, United StatesDo you want to take responsibility and make a difference with your work? With your expertise, we can achieve great goals together. We are WACKER - Reliable. Determined. Ambitious. As one of the world's most research-intensive chemical companies, we've been making countless produc ...
-
Civil Engineer
1 week ago
Stellar Enterprises North Industry, United StatesZPP ENGINEERS have been providing successful engineering services in the construction industry for over 50 years. With more than 300 experts at 15 locations throughout Germany, we offer consulting, planning, testing, maintenance, and assessment services in all areas of constructi ...
-
Automotive mechatronics technician
1 week ago
FusionTech Industry, United StatesTEVEX Logistics GmbH - a part of the Tönnies Group Your responsibilities Maintenance and repair of vehicles and attached refrigeration units Professional and independent execution of repair work Diagnosis and repair of mechanical and electrical systems Retrofitting, commissioning ...
-
Operations Specialist Landfill
1 week ago
Waste Management , Inc. Northwood, United StatesAs an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. · What is the value of a WM job? · T ...
-
Voice Operations Specialist
2 weeks ago
ProMedica Monroe, United States Full timePOSITION SUMMARY · Serves as the communication focal point for the hospitals, establishing a positive first impression to our customers. Under general supervision and following defined policies and procedures, operates the hospital telephone system and manages all calls for servi ...
-
Voice Operations Specialist
2 weeks ago
ProMedica Health System Monroe, United States Full timePOSITION SUMMARY · Serves as the communication focal point for the hospitals, establishing a positive first impression to our customers. Under general supervision and following defined policies and procedures, operates the hospital telephone system and manages all calls for servi ...
-
CDL Driver/Operations Specialist
1 week ago
CHS Tecumseh, United StatesCHS [Material Handler / Freight Handler] As an Operations Specialist at CHS, you'll: Perform warehouse work including driving loader, loading/unloading inventory, forklift operation, and general maintenance; Monitor and maintain quality of inventory; Develop and maintain knowledg ...
Voice Operations Specialist - Toledo, United States - ProMedica Health System
Description
POSITION SUMMARY Serves as the communication focal point for the hospitals, establishing a positive first impression to our customers.Under general supervision and following defined policies and procedures, operates the hospital telephone system and manages all calls for service for security and for the hospital.
Answers and transfers calls from outside and within the hospital. Pages hospital personnel as requested. Dispatches Officers to calls and documents Security activity in a CAD application. May answer routine inquiries regarding hospital operations in accordance with defined policies. Responsibilities also include monitoring and managing alarms for fire, medical gases, and duress conditions.ACCOUNTABILITIES *All duties listed below are essential unless noted otherwise* 1.
Operates telephone system and emergency phones to answer incoming calls in a prompt and courteous manner, transfers calls to the appropriate personnel.
2. Responsible for reporting all fire alarms or fire drills to the fire department.Promptly announce and document all emergency code calls on the overhead paging system, activate group pagers and call necessary personnel, initiate mass notification system as directed.
3. Intermittently makes and relays messages for department heads and staff members as requested. 4. Answers inquiries of a routine nature such as hospital hours and locations, consistent with established hospital policy. 5. Pages emergency information, physicians, and other hospital personnel as requested via intercom and/or other paging devices. 6.Maintains records related to the telephone operations such as logs of employees/Physicians on call for designated areas and Emergency Code Communications.
7. Manages surveillance monitoring and the completion of all CAD documentation related to Security Operations. Responds to duress and access control alarms. 8. Notifies Voice Operations Leadership of any difficulties or problems with the equipment (console, telephone, paging system, pagers). In absence of a supervisor, reports problems to proper companies or manager for repair. 9. Flexibility to work additional hours and shifts as needed. 10. Provides training to new personnel as requested. Providing feedback to supervision regarding the need for additional training. 11.Must be familiar with various software programs needed to maintain various daily/monthly schedules such as surgery schedule, physician on-call schedule as needed.
12. Performs other duties as assigned.Education:
High school degree or equivalent in order to maintain required records and to deal effectively with a variety of people calling the hospital.
Four to six weeks of on-the-job training required to learn policies, emergency procedures, codes, and equipment Skills: - Basic keyboard knowledge needed to perform general/basic typing.
- Operational proficiency using a two-way radio - A high degree of interpersonal skills to handle the high volume of calls and portray the hospital in a positive manner.
This would include both the attitude and friendliness displayed in performing the job. - Ability to operate telephone console equipment and knowledge of its functions and capabilities.- Physical ability to sit for extended periods of time; ability to freely move from one work area to another, if necessary; occasionally lift binders, folders, files, etc.; to bend or stretch, if necessary, to perform the functions of the job.
PREFERRED QUALIFICATIONS Skills:
Previous experience as a Dispatcher or Operator
WORKING CONDITIONS Physical Demands:
Office work environment with considerable sitting. Constant visual and mental attention required to handle incoming calls and emergency situations. Hectic, fast-paced environment with ability to multi-task
ProMedica is a mission-based, not-for-profit integrated healthcare organization headquartered in Toledo, Ohio. For more information, please visit
Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category.
Equal Opportunity Employer/Drug-Free Workplace
Requisition ID: 82262
Voice Operations Specialist professionals in Toledo
-
Nancy Schwartz
SQL Server DBA, OnBase Solution Architect