Verizon Account Representative - Albany, United States - SMG Business Solutions
1 week ago
Description
Welcome to the forefront of telecommunications innovation As a dynamic communications and sales firm, we're proud partners with Verizon, leading the charge in revolutionizing the industry.
Our mission is simple yet powerful:
to connect local customers with Verizon's cutting-edge fiber-optic network and essential services, transforming the way people connect and communicate.
Day to Day Responsibilities:
- The Verizon Account Representative will be responsible for being straightforward during all of our customer interactions on what exactly our client offers and what they are eligible for in their local area
- Be understanding of customers' valued time and properly make informed recommendations on the customer's inquiries at hand
- Actively participate in sales and customer acquisition outreach daily to ensure that our company is increasing our clients brand awareness and customer base
- Train on product knowledge and services as they change with time to always provide our customers with the best
- Work closely with fellow Verizon Account Representatives who have a similar entrepreneurial mindset
- The Verizon Account Representative will track all sales made daily, keep up to day with our Quality Control Team on installations, and follow up with customers to ensure satisfaction
Why Join Our Company?
- Complete coaching and training for all of our Verizon Account Representatives when they first join our company to ensure they are comfortable in their daily responsibilities
- Have access to all leadership and managers to ask questions, gain feedback, and increase their skill set
- The opportunity to work with national leading brands and get involved with an industry that is essential and always evolving
- Defined career path and growth trajectory
- Assigned territories with lead generation provided
Preferred Skills and Education:
- High school diploma, GED, or equivalent
- Background in an account management, customer service, customer support, sales, or customer facing role is a bonus
- Ability to negotiate and positively influence customers
- Adapt quickly in different environments and within a team setting
- High personal standards and integrity
- A passion for helping others and providing customers with the best possible experience
Pay:
$ $1,200.00 per week
Benefits:
- 401(k)
Compensation package:
- Bonus opportunities
- Commission pay
Schedule:
- Day shift
- Monday to Friday
- Weekends as needed
Work Location:
In person
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