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Site Service Engineer - Sunnyvale, United States - Applied Energy Systems
Description
Position Overview:
The objective of this position is to provide daily, on-going specialty gas equipment support at an R&D facility for a Fortune 500 Company in Silicon Valley.
This position is responsible for ensuring the highest level of customer satisfaction by anticipating and meeting the customer's operational needs and commitments.
The Site Service Engineer will also be responsible for interfacing and fostering relationships with various departments at the facility including EH&S, engineering, and operations by proactively responding to their on-going equipment needs.
Responsibilities Include:
Commission, troubleshoot, and maintain standard and custom SEMI-GAS gas delivery equipment
Train new equipment operators
Identify, analyze, and repair equipment failures
Order and install new components and parts as needed
Research and answer customer questions about product features
Determine and recommend stand-alone and integrated SEMI-GAS products or services
Perform mechanical, electrical, and software equipment modifications and updates
Proactively respond to equipment issues to prevent costly production downtime
Interface with various equipment stakeholders
Respond to emergency calls as required
Maintain system and service records and reports
Occasionally work evenings and/or weekends as needed
Meet or exceed ultra-high purity and specialty gas industry safety standards
Meet or exceed site safety standards and company policies
Essential Skills:
Strong sense of urgency and responsiveness
Demonstrate flexibility and a dedication to accuracy
Problem solving and analytical skills
Advanced electro-mechanical aptitude with an ability to perform a wide variety of hands-on tasks
Proactive and independent
Excellent communication and organizational skills
Requirements:
Bachelor degree in a technical field preferred; Associate degree required
Minimum - 6 years' experience in servicing ultra-high purity specialty gas equipment or equivalent related experience
Must be familiar with a variety of ultra-high purity and specialty gas industry concepts, practices, and procedures.
A valid driver's license is required
Physical
Requirements:
Ability to lift 50 lbs.
Ability to wear safety equipment
Ability to sit, stand, walk, touch, see and hear
Ability to work in confined spaces and on ladders
Benefits:
Paid Time-Off- personal, sick, vacation, holidays
Medical, dental, vision, Life/AD&D, and LTD Insurance
401(k) plan with match
Education/tuition reimbursement program
Employee Assistance Program (EAP)
Wellness benefits including various mental health resources, free counseling, and physical therapy
Applied Energy Systems is an Equal Employment Opportunity and Affirmative Action Employer. We value diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply.
All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases.
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