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    Branch Manager - San Antonio, United States - International Bank of Commerce

    International Bank of Commerce
    International Bank of Commerce San Antonio, United States

    1 week ago

    Default job background
    Description
    IBC Bank successes are the result of an aggressive and innovative attitude.

    The Bank's "We Do More" philosophy reflects it's dedication to the growth and success of it's employees, customers and communities.

    IBC bank hires talented, creative and dedicated individuals to help our business succeed. We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence. We are currently seeking to fill positions across all business segments. IBC's focus is to be customer centric and strive to provide excellent customer experience.


    Time Type:
    Full time


    Department:
    400 Retail Sales and Service


    Job Summary:


    Under the guidance of the Corporate Area Sales Manager and a specific assigned Mentor, the Retail Manager Trainee position is assigned a branch and ensures staff is effectively conducting multiple branch operations and processes while providing superior customer service incorporating the IBC Experience.

    Strategizes to ensure branch meets the company growth and retention goals. Develops and promotes good community relationships. Duties will be completed parallel to classroom training to support and develop individual competencies.


    Job Description:

    ESSENTIAL JOB FUNCTIONS


    The statements on this job description are intended to describe the general nature of level of work being performed by incumbents.

    They are not an exhaustive list of all responsibilities, duties, and skills required by all incumbents.
    Manage branch staff and establish expectations for individual and staff performance.
    Plan and execute sales activities to meet branch deposit growth
    Perform successfully to the Deposit Growth and Sales Performance Goals (TSA and Referral Programs)
    Sustain customer relationships with face to face meetings, phone calls, lobby, and outreach activities
    Organize branch promotions internally and externally to promote bank products and services
    Establish community relationships
    Actively engage in various bank meetings
    Facilitate daily huddles and weekly sales meetings
    Participate in corporate and market initiatives as needed
    Develop employees and facilitate by coaching, instructing, and mentoring
    Ensure staff retention
    Shadow hiring process and employee terminations
    Timely management of all branch administration job functions
    Manage the maintenance of office equipment, supplies and branch image
    Provide approvals for Market retail customer portfolio adhering to Bank Policies
    Other duties as assigned


    SKILLS
    Critical Thinking
    Focus on Results
    Management of Personnel Resources
    Instructing
    Leadership
    Organization
    Planning
    Sound Decision Making
    Service Orientation
    Focus on Quality
    Promotes Teamwork
    Sensitivity to Guidelines
    Good Oral and Written Communication
    Focus on Sales
    Stress Management

    EDUCATION & EXPERIENCE
    High School diploma or GED equivalent
    Some college, preferred
    Retail Management experience required

    #J-18808-Ljbffr
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