- High School Diploma or general equivalency diploma required. Associates Degree preferred.
- Previous management experience in a fast-paced environment
- Experience in car rental, hospitality, or tourism a plus
- Result orientation with demonstrated history of success
- Demonstrated ability to direct and motivate teams
- Proficiency in Technology
- Financial and business acumen
- Customer service resolution practices
- Excellent communication techniques
- Coaching ability
- Labor & Employment laws
- Operations Management
- Project Management
- Analysis and report modeling understanding
- Highly organized.
- Ability to interface with multi-faceted, cross-functional teams
- Expert knowledge of Microsoft office suite. Ability to handle complex analysis using Excel. Strong knowledge of PowerPoint.
- Strong Time Management skills
- Customer service aptitude - Ability to address and resolve customer service issues
- Flexible and able to adapt to changes
- Excellent oral and written communication skills
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Branch Manager
3 weeks ago
Oak Farms Dairy San Antonio, United States Full timeDescription · GENERAL PURPOSE · Manage the daily transportation operations of a location and/or distribution center. Interact with supervisors, employees, and customers (internal and external) to promote and improve transportation department functions. Conduct necessary audits t ...
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Branch Manager
18 hours ago
Generations Federal Credit Union San Antonio, United StatesJob Description · Job DescriptionSummary · Responsible for ensuring that outstanding service is delivered to both internal and external members. A key component of this service is to identify the financial needs of the member and recommend an appropriate credit union solution. In ...
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Branch Manager
1 day ago
Pacific Seafood Group San Antonio, United StatesAbility to perform and achieve effectively within budgetary guidelines. Assist in directing and managing all sales and operations with responsibilities for growing market share, customer base and financial profitability. Assist to develop and control Branch Manager, Manager, Oper ...
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Branch Manager
1 day ago
Generations Federal Credit Union San Antonio, United StatesSummary · Responsible for ensuring that outstanding service is delivered to both internal and external members. A key component of this service is to identify the financial needs of the member and recommend an appropriate credit union solution. In addition is responsible for ove ...
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Branch Manager
2 weeks ago
Bath Fitter San Antonio, United States**JOB DESCRIPTION** · Branch Manager · Bath Fitter is the first choice, industry leader in bathroom renovations, and has been manufacturing and installing premium quality acrylic bathtubs and seamless bath wall systems since 1984. Our mission is to make people smile, every time ...
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Branch Manager
6 days ago
Bath Fitter San Antonio, United States**JOB DESCRIPTION** · Branch Manager Bath Fitter is the first choice, industry leader in bathroom renovations, and has been manufacturing and installing premium quality acrylic bathtubs and seamless bath wall systems since 1984. Our mission is to make people smile, every time th ...
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Branch Manager
1 week ago
Service Experts San Antonio, United StatesLocation: San Antonio, TX · Branch Manager · Reports To: Regional Manager · Status: Full-time, Regular position · Category: Management · Location Name: Engineering Excellence - San Antonio Branch · Location Address: 12100 Crownpoint Drive, San Antonio, TX · Overview · Join t ...
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Branch Manager
1 week ago
Gulfeagle Supply San Antonio, United StatesSan Antonio, 7903 Webbles St., San Antonio, Texas, United States of America · Req #4555 · Thursday, February 8, 2024 · Gulfeagle Supply is a family-owned business with over 100+ locations nationwide. We are a full line distributor of residential and commercial roofing and buildi ...
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Branch Manager
1 week ago
Generations Federal Credit Union San Antonio, United StatesJob Description · Job Description · Summary · Responsible for ensuring that outstanding service is delivered to both internal and external members. A key component of this service is to identify the financial needs of the member and recommend an appropriate credit union solutio ...
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Branch Manager
3 weeks ago
JM Hunter Group San Antonio, United StatesJob Description · Job DescriptionWe are looking for a Branch Manager to join our team in San Antonio. As a leading specialty building materials distributor, with a strong presence throughout the Texas market, you will play a pivotal role in overseeing the operations and growth of ...
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Branch Manager
2 days ago
International Bank of Commerce San Antonio, United StatesIBC Bank successes are the result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects it's dedication to the growth and success of it's employees, customers and communities. IBC bank hires talented, creative and dedicated individuals to help our ...
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Branch Manager
3 weeks ago
Pacific Seafood San Antonio, United StatesAt Pacific Seafood, we do more than just provide the world with the healthiest proteins on the planet. We are an excellence-driven organization committed to being the brand of choice in the marketplace and the employer of choice in the community. We believe in servant leadership, ...
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Branch Manager
2 weeks ago
Generations Federal Credit Union San Antonio, United StatesSummary · Responsible for ensuring that outstanding service is delivered to both internal · and external members. A key component of this service is to identify the · financial needs of the member and recommend an appropriate credit union · solution. In addition is responsible fo ...
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Branch Manager
2 weeks ago
Pacific Seafood San Antonio, United StatesAt Pacific Seafood, we do more than just provide the world with the healthiest proteins on the planet. We are an excellence-driven organization committed to being the brand of choice in the marketplace and the employer of choice in the community. We believe in servant leadership, ...
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Branch Manager
1 week ago
The Judge Group San Antonio, United StatesGENERAL PURPOSE Manage the daily transportation operations of a location and/or distribution center. Interact with supervisors, employees, and customers (internal and external) to promote and improve transportation department functions. Conduct necessary audits to ensure federal ...
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Branch Manager
3 weeks ago
Humana San Antonio, United StatesBecome a part of our caring community and help us put health first · Job Profile Summary · The Manager, Business Support follows established procedures and guidelines to provide timely and effective clerical support to an office, business unit, department, or other organization ...
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Assistant Branch Manager
2 days ago
Horizon Oxygen and Medical Equipment San Antonio, United StatesBe a Blessing to the Hospice community. Professionally monitor and lead employees within branch. Ensure branch is in compliance with department policies and procedures. Ensure branch is in compliance with state, federal, Joint Commission, and any oth Branch Manager, Manager, Assi ...
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Assistant Branch Manager
1 week ago
Carrier Enterprise San Antonio, United StatesIn this role, the selected candidate will assist the Store Manager in leading the sales team, managing daily operations, and promoting sales of our products to our Dealer Network and HVAC Contractors. Candidate will provide superior customer service Branch Manager, Assistant, Man ...
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Assistant Branch Manager
1 week ago
Watsco San Antonio, United StatesJob Description · Job Overview: · In this role, the selected candidate will assist the Store Manager in leading the sales team, managing daily operations, and promoting sales of our products to our Dealer Network and HVAC Contractors. Candidate will provide superior customer ser ...
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Branch Manager
3 weeks ago
Terminix International Company, L.P. San Antonio, United StatesThis key role is responsible for leading all aspects of Sales and Service for one of our small to medium-sized (based on revenue) Terminix branch locations across the country. What does a Day-in-the-Life look like? The Branch Manager is accountable Branch Manager, Manager, Servic ...
Branch Manager - San Antonio, United States - The Hertz Corporation
Description
The Branch Manager represents all Hertz Global brands to our customers, community leaders, business partners, vendors and government entities. This position is primarily responsible for the successful delivery and oversight of the Hertz product to internal and external customers. This position provides overall leadership to all employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, safety, service, budgets, and vendor relations. The Branch Manager is responsible to have in-depth knowledge of operations, management, logistics, technology and financial disciplines. The leader must have a proven track record for decisive actions backed by analytical thinking, goal-directed leadership and service-oriented performance. This leader will deliver results through leadership, direction, alignment and motivation.
Develop, monitor, modify and assure compliance with the annual business plan to ensure the profitability of the business unit
Direct and organize all reservations and pick-ups, develop relationships with existing vendors such as Lyft, Uber and Pep-boys
Develop and implement location strategies to maximize profitability and revenue management opportunities including revenue per unit, etc.
Handle or assist in the resolution of customer service issues
Ensure a high level of customer service is maintained at or above the area goals
Coach all staff and empower staff to engage in problem resolution and customer relations
Be active in attending/hosting outside sales meetings or events to promote the company and branch location
Continue to increase the market penetration of the branch and increase revenue
Develop, communicate, and monitor location and individual objectives and consumer knowledge of brands and services, ensuring that they are in line with overall corporate objectives
Actively participate in the training, coaching, and mentoring of all Branch staff
Complete performance reviews with all Branch staff discuss strengths and development opportunities
Hold weekly staff meetings to keep employees motivated and informed of business operations
Conduct Monthly Business Reviews with Branch staff to ensure KPI knowledge
Maintain an environment of positive employee relations
Ensure that all corporate policies and procedures are administered and followed appropriately by all personnel.
Must have a valid driver's license and a clean motor vehicle record.