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Operations Coordinator-Member Service
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LPN / RN - Full Time and Part Time
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Aftersales Manager
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Specialist for Quality Management and Elections
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School Companion or Kindergarten Companion
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Equipment and Auto Parts Counter Sales
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CLAAS Jamestown, ND, United StatesJob Description · :The Parts Counter Sales position promotes and sells parts to all customers, both external and internal, while providing excellent customer service at all times. Fills and puts together customer and shop parts orders timely and accurately. · Provides excellent ...
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Scheduler
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Senior Scheduler
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senior scheduler
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Bering Straits Native Corporation Jamestown, ND, United StatesOverview · Visit our website at to apply · Equal Opportunity Employer/Veterans/Disabled · SUMMARY · Paragon Professional Services, LLC, a subsidiary of Bering Straits Native Corporation is currently seeking a qualified Construction Control Representative for US Army Corp or Engi ...
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senior scheduler
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Bering Straits Native Corporation Jamestown, ND, United StatesVisit our website at to apply · Equal Opportunity Employer/Veterans/Disabled · SUMMARY · Paragon Professional Services, LLC, a subsidiary of Bering Straits Native Corporation is currently seeking a qualified Construction Control Representative for US Army Corp or Engineers (US ...
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senior scheduler
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scheduler
1 week ago
Bering Straits Native Corporation Jamestown, ND, United StatesVisit our website at to apply · Equal Opportunity Employer/Veterans/Disabled · SUMMARY · Paragon Professional Services, LLC, a subsidiary of Bering Straits Native Corporation is currently seeking a qualified Construction Control Representative for US Army Corp or Engineers (U ...
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Aftersales Manager
1 week ago
CLAAS Jamestown, ND, United StatesJob Description · :The After Sales Manager is responsible for the development and oversight of the Service & Parts Departments for the organization. The position plays a critical role in the overall success of the business model as well as the future enrichment of our customer e ...
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Dispatcher
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Agtegra Cooperative Jamestown, United StatesAgtegra Cooperative is a local agricultural cooperative headquartered in Aberdeen, SD. It is owned by over 6,700 farmers and ranchers, predominantly in North and South Dakota, with a network of over 70 locations and 850 employees. For more information, please visit · At Agtegra ...
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Executive Director
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Culinary Assistant
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Culinary Assistant
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Eventide Senior Living Communities Jamestown, United States Full timeEventide Care Center in Jamestown, ND is currently hiring for Culinary Assistant / Server. Includes every other weekend and holiday rotation. · For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on. · * Competitive sal ...
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Hospice Patient Care Manager
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Hospice of the Red River Valley Jamestown, United StatesJob DetailsJob LocationJamestown Office - Jamestown, NDPosition TypeFull TimeJob ShiftDayJob CategoryHealth CareDescriptionHospice of the Red River Valley (HRRV) is looking for a motivated, independent, and responsible Registered Nurse (RN) to join our growing clinical team and s ...
Service Coordinator - Jamestown, United States - Claas
Description
Job Description:
The Service Coordinator provides the first line of support to our customers for all support related inquiries.
In this role, the Service Coordinator successfully diagnoses and triages customer's in-bound communication and coordinates with a fleet of Field Service Engineers to provide a swift resolution for the customer.
Acts a first customer contact in the event of a breakdown, service and / or parts requests.Provides initial troubleshooting / diagnoses for technical issues for CLAAS equipment over the phone.
Responsible for providing a professional approach to dispatching and performing all duties related to the scheduling of requests for service between customers and Field Service Engineers.
Provides logistical support to Field Service Engineers in scheduling field repairs including coordination of required parts to complete work orders.
Closes work orders, invoices customers, and handles customer inquiries for quotes and invoices.Responsible for the life cycle of service order (creates, edits, completes, and invoice service orders).Effectively and efficiently uses resources such as digital CLAAS' After Sales Tools to determine and diagnose issues on CLAAS equipment.
Reconciles various Customer Relationship Management (CRM) and Dealer Management System (DMS) reports on a monthly basis.Continually ensure technicians' schedules are cleared of completed job tickets and that open job tickets are in correct technician's schedules for materials ordered, billing, and voided tickets.
Supports after sales business in processing and submitting warranty claims to CLAAS of America Inc. (COA).Adheres to established company values, practices, policies and procedures at all times. Follows and supports compliance with all applicable safety rules, laws, regulations and standards. Demonstrates regular and punctual attendance at the assigned work location.Your profile:
Bachelors' degree or equivalent experience in Business Administration or Ag related field preferred.2-5 years' in field work related experience, a must; Prior experience with CLAAS equipment highly desirable.
Expert level understanding of North American harvesting technology.
Expressed strong customer service orientation or related dispatching experience through excellent written and verbal/phone communication skills.
Has strong organizational and multi-tasking skills, demonstrates sound judgment and excellent decision-making abilities, and shows a great attention to detail.
Uses technology with efficiency, including Microsoft 365 and CRM platforms.Must be able to meet deadlines and handle a high volume workload in a fast-paced environment.
Customer focused