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    Sr. Manager, Event Technology - Chicago, United States - ServiceNow

    ServiceNow
    ServiceNow Chicago, United States

    Found in: beBee S2 US - 1 month ago

    Default job background
    Full time
    Description

    Company Description
    At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.
    With more than 7,700+ customers, we serve approximately 85% of the Fortune 500, and we're proud to be one of FORTUNE 100 Best Companies to Work For and World's Most Admired CompaniesTM.
    Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.
    Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.
    Job Description
    Team
    The Strategic Events team at ServiceNow delivers amazing event experiences for our customers and partners. The Event Technology team is charged with building and deploying technology experiences that include web and mobile apps, onsite technologies, analytics, and a variety of engagement features at our events.
    Role
    The Sr. Manager, Event Technology will be responsible for building and delivering the overall attendee experience for our live event technologies. Specific tasks include event registration, email management, downstream reporting, onsite check-in, and mobile. In this role you will be working with many internal stakeholders to help deliver programs at events. You'll also be working with key vendors and agencies to help craft the best in-person experiences at ServiceNow events.
    What you get to do in this role:

    • Work with stakeholders to help define feature requirements
    • Get hands on with SMEs to coordinate building out aspects of our Event Management System and plan for onsite event execution
    • Present to key executives and managers within ServiceNow marketing
    • Manage complex projects through the software development life cycle
    • Travel to the world's best cities to help deliver our events


    Qualifications
    In order to be successful in this role, we need someone who has:

    • 5+ years in enterprise events management, preferably on technology side
    • Strong familiarity with event registration technology, including various registration paths, attendee types, discount codes, hotel management, and downstream reporting.
    • Proven ability to manage high complexity projects in a fast-paced, agile environment, often times balancing many projects and timelines at once
    • A background administering SaaS events tools like RainFocus, Cvent, or Swoogo - specific skills that would set this candidate up for success include:
      • Strong architectural understanding of how the various components of an events SaaS tool interact with one another.
      • Familiarity with back-end dashboards and reporting
      • Experience with onsite technology such as badge printing, session scanning, lead retrieval, and mobile
    • Experience working within events at enterprise software companies is a plus
    • Self-starter with a highly proactive approach to their work
    • Excellent communication skills, both written and oral
    • Experience leading and organizing small teams is a plus
    • Strong attention to detail
    • A fantastic attitude and ability to manage the high stress world of events


    Additional Information
    ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
    At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.
    If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at for assistance.
    For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.
    Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site .
    From Fortune Fortune Media IP Limited All rights reserved. Used under license.
    Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.

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