- Event support in a variety of capacities throughout the venue.
- Provide stellar customer service with a smile.
- Assist patrons by giving directions to places inside or outside the venue.
- Monitor and authorize entrance and departure of employees, guests, and other persons to guard against theft and maintain security and safety of the premises.
- Assist with keeping the venue safe, clean, and presentable to the guests.
- Guide guests to exits or provide other instructions or assistance in an emergency.
- Operate detecting devices to screen individuals and prevent the passage of prohibited. articles into restricted areas. Perform bag searches.
- Assist guests with special needs, such as helping with seat accommodations.
- Examine tickets for entry to various seat levels around the venue during the event and assist guests with locating their seats. Help maintain clear aisles and inform guests of venue policies as needed.
- Greet guests, providing stellar customer service with a smile and, scan tickets upon entry to the venue, answer guest questions, and alert guests of venue policies as needed.
- Additional tasks as requested by the Supervisor or Management.
- This role is part-time and seasonal and requires evening and weekend availability.
- Identifying any hazard or potential situation before it arises
- Must be willing to learn multiple positions within the venue.
- Must be 18 years of age.
- At least 1+ years in a guest service role preferred.
- Excellent verbal, written, and interpersonal communication skills.
- Acute sense of judgment, tact, and diplomacy
- Good working knowledge of security operations, safety practices in an entertainment environment, and enforcement procedures.
- Ability to perform duties in a professional manner and appearance.
- Position requires constant walking, climbing stairs, lifting, and working outdoors in all weather conditions.
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Event Staff - Atlanta, United States - Live Nation Entertainment
Description
Job Summary:
WHO ARE WE?
Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing, with over five hundred million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the world's largest provider of live entertainment, promoting more than 40,000 shows and 100+ festivals annually for 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the ninety-eight million fans that attend Live Nation Entertainment events each year. For additional information, visit
Live Nation's Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With rewards ranging from free concert tickets to dog-friendly offices to progressive benefits like student loan reimbursement and adoption/fertility support, we are undoubtedly certified as a Great Place to Work organization and one of People Magazine's "50 Companies that Care". We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation.
WHO ARE YOU?
Passionate and motivated. Driven with an entrepreneurial spirit. Resourceful, innovative, forward-thinking, and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you, then please read on
WHAT THIS ROLE WILL DO
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business, we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. Talent matters to us, and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status, or caring responsibilities.
Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.
We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act and consistent with other similar and/or applicable laws in other areas.
We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and/or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them in performing the essential functions of the position they seek. Any applicant who requires an accommodation to perform the job's essential functions should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Live Nation recruitment policies are designed to place the most highly qualified persons available promptly and efficiently. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting, and search firms.
**Please note that the compensation information provided is a good faith estimate for this position only and provided pursuant to the Colorado Equal Pay for Equal Work Act and Equal Pay Transparency Rules. It is estimated based on what a successful Colorado applicant might be paid. It assumes that the successful candidate will be in Colorado or perform the position from Colorado. Similar positions located outside of Colorado will not necessarily receive the same compensation. Live Nation takes into consideration a candidate's education, training, and experience, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the CO EPEWA, a potential new employee's salary history will not be used in compensation decisions. ***
