- Deliver a high level of hospitality & integrity, while providing a world-class experience, to help our members live well.
- Treat members, guests & employees with fairness, integrity, positivity, and consistency.
- Ensure a positive client experience at all contact points.
- Deliver consistent, professional services which may include but not be limited to: warm greeting, beverage offering, initial consultations to ascertain clients' wants and needs, confirming comfort levels, showing interest in the client, and performing various massage services. Understand client's mood for conversation versus relaxation.
- Discuss any concerns and preferences prior to beginning service, and refuse services if skin or body does not appear to be healthy enough to withstand service.
- Thorough understanding of the opening and closing procedures, as well as start and end of a service (offering beverage, assisting with belongings, at-home care, and advice, scheduling next appointment).
- Maintain proper sanitization of hands, tools, and equipment used.
- Maintain cleanliness standards throughout shift of designated station(s) or room.
- Support the Spa Manager/Director & staff in daily operations.
- Attend trainings and meetings as scheduled.
- Must be authorized to work in the USA. We use E-Verify.
- Must ensure Massage Therapy license is active and current.
- Ability to work well with others under pressure.
- Ability to work in a fast-paced environment.
- Schedule flexibility.
- Must be able to lift up to 25 lb.
- Ability to grasp and reach, sometimes above shoulder level
- Ability to stoop, kneel and crouch.
- Ability to make movements with fingers, hands, wrists, and arms.
- Paid time off for full and part-time team members.
- Health, Dental, and Vision Insurance for qualified team members.
- 401k - company match
- Parking and transit benefits
- Pet Insurance through MetLife
- Complimentary club membership and employee discounts
- Flexible schedules
- 40% off top spa brands - products and services
- CEU reimbursement opportunities
- Built in clientele of over 9,000 members
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Massage Therapist - Chicago, United States - East Bank Club
Description
Job Description
Job DescriptionThe Opportunity
Do you have a passion for health and wellness? Love providing outstanding customer service? If so, we have an opportunity for you
The Massage Therapist is responsible to ensure our members and guests receive a warm, friendly, and professional interaction on every visit. As a Massage Therapist, you will provide massage services to members and guests to help them live well.
Schedule: Nights and Weekends Needs
Job Responsibilities:
Requirements
Diversity, Inclusion, and Belonging Matters:
East Bank Club commits to a culture of inclusion and belonging characterized by connection across our similarities and differences. We honor the dignity of all employees by enabling each to reach their fullest potential and, by doing so, better serve our members. We serve a diverse group of members and recognize the importance of diversity and inclusion in enriching the employee and member experience required to support our mission. EBC is committed to attracting, retaining, and developing employees with varying identities and backgrounds.
East Bank Club is an Equal Opportunity Employer and drug/smoke-free workplace.
Benefits
Working at EBC benefits you
