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    Concierge - Portland, United States - Propark Mobility

    Propark Mobility
    Propark Mobility Portland, United States

    2 weeks ago

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    Description

    • Concierge- Portland, OR

    Location:
    Portland, Oregon


    Pay:
    $18.00 per hour


    Work type:
    Full-time Opportunity

    Propark Mobility is currently hiring Residential Concierges for part-time opportunities.

    You are the first impression of 5 MLK. You will greet residents and visitors of the building with a warm welcome and assist them as needed. The concierge sets the tone and is a valuable team member of the property.


    What we're looking for:

    • Greet Residents, Guests, and Visitors
    • Follow property-specific systems to receive and sign for deliveries to ensure efficient delivery to residents.
    • Advise and remind residents and guests of any appropriate rules and regulations established by the property management.
    • Answer and complete all resident requests, phone calls, questions, or concerns.
    • Follow all property procedures for resident, guest, and vendor access.
    • Document in and complete the daily shift report.
    • And you may be asked by local management to complete small cleaning or maintenance tasks or other special projects.
    What's in it for you?


    • We promote from within - park your career here
    • Free Parking
    • Flexible scheduling; paid Holidays and Wellness.
    • Free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7

    Must haves:

    • You are at least 20 years old.
    • You have a valid driver's license and have been driving for at least 2 years.
    • Energetic, outgoing and can stand, run, and carry items, up to 50lbs, if needed.
    • Great communicator in both written and spoken language, with a friendly, professional approach to everyone you meet.
    • Thrive in a fast-paced environment, and can help resolve customer issues in a positive and helpful way.

    Good to haves:
    Yardi Concierge: 1 year+


    • Customer service: 1 year+
    Essential Duties and Responsibilities


    • Process exception transactions (e.g., lost tickets, grace period tickets, etc.) according to company policy, including completing the applicable form.
    • Maintain a neat and orderly desk at all times, free of debris and trash with clean windows void of unapproved company posters or decorative hangings.
    • Maintain the required company standards by wearing the company uniform, stating the company greeting, answering customer questions, resolving issues, and thanking each customer upon exit.
    • Report any known accidents or violations of Company policy, safety hazards, or any unusual occurrence to the local manager in a timely manner.
    Non-Essential Duties and Responsibilities


    • May be asked by local management to complete small cleaning or maintenance tasks according to the company's maintenance checklists.
    • Other special projects as assigned by location management.
    Minimum Job Qualifications


    • A high school degree or GED equivalent preferred.
    • Ability to read, comprehend, and communicate effectively both verbally and through written correspondence.
    • Ability to work in a team environment, interacting with other employees in a professional and friendly manner.
    • Ability to maintain a professional and friendly demeanor when working with the residents, providing resolution as needed to resident issues.
    • Ability to work flexible hours, including nights, weekends, and holidays.
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