Concierge - Portland, United States - Propark Mobility

Propark Mobility Portland, United States

3 weeks ago

Description

Concierge- Portland, OR

Location: Portland, Oregon

Pay: $18.00 per hour

Work type: Full-time Opportunity

Propark Mobility is currently hiring Residential Concierges for part-time opportunities.

You are the first impression of 5 MLK. You will greet residents and visitors of the building with a warm welcome and assist them as needed. The concierge sets the tone and is a valuable team member of the property.

What we're looking for:*

Greet Residents, Guests, and Visitors
Follow property-specific systems to receive and sign for deliveries to ensure efficient delivery to residents.
Advise and remind residents and guests of any appropriate rules and regulations established by the property management.
Answer and complete all resident requests, phone calls, questions, or concerns.
Follow all property procedures for resident, guest, and vendor access.
Document in and complete the daily shift report.
And you may be asked by local management to complete small cleaning or maintenance tasks or other special projects.

What's in it for you?

We promote from within - park your career here
Free Parking**
Flexible scheduling; paid Holidays and Wellness.
Free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7

Must haves:

You are at least 20 years old.
You have a valid driver's license and have been driving for at least 2 years.
Energetic, outgoing and can stand, run, and carry items, up to 50lbs, if needed.
Great communicator in both written and spoken language, with a friendly, professional approach to everyone you meet.
Thrive in a fast-paced environment, and can help resolve customer issues in a positive and helpful way.

Good to haves:

Yardi Concierge: 1 year+
Customer service: 1 year+

Essential Duties and Responsibilities

Process exception transactions (e.g., lost tickets, grace period tickets, etc.) according to company policy, including completing the applicable form.
Maintain a neat and orderly desk at all times, free of debris and trash with clean windows void of unapproved company posters or decorative hangings.
Maintain the required company standards by wearing the company uniform, stating the company greeting, answering customer questions, resolving issues, and thanking each customer upon exit.
Report any known accidents or violations of Company policy, safety hazards, or any unusual occurrence to the local manager in a timely manner.

Non-Essential Duties and Responsibilities

May be asked by local management to complete small cleaning or maintenance tasks according to the companys maintenance checklists.
Other special projects as assigned by location management.

Minimum Job Qualifications

A high school degree or GED equivalent preferred.
Ability to read, comprehend, and communicate effectively both verbally and through written correspondence.
Ability to work in a team environment, interacting with other employees in a professional and friendly manner.
Ability to maintain a professional and friendly demeanor when working with the residents, providing resolution as needed to resident issues.
Ability to work flexible hours, including nights, weekends, and holidays.

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