Public Safety Dispatcher - Hillsborough County, FL, United States - Hillsborough Community College
Description
Position Summary:
Dispatcher
Job Description:
- The dispatcher serves as a telecommunicator 24 hours a day, 7 days a week, 365 day a year, in the Central Dispatch Center, protecting Hillsborough Community College.
- Dispatchers are the primary point of contact for the Department of Public Safety.
- This includes receiving emergency and nonemergency phone calls for assistance.
- Dispatchers communicate using emergency radios with patrol units and supervisors.
- Dispatchers enter data into the records management system/computer aided dispatch (CAD), monitoring video surveillance cameras and access control devices.
- Dispatchers coordinate campus notifications with College Leadership and representatives of various departments for response, mitigation, and recovery.
- Receives and processes 7911 emergency and nonemergency calls for service from the college population.
- Monitors the collegewide security camera system, analyzes video input, and determines the proper response to conditions or situations.
- Interacts with Tampa, Hillsborough County and Plant City 911 operators in processing emergency service requests.
- Logs the nature and source of all incoming and outgoing radio messages.
- Assists law enforcement officers and other officials in the recovery and analysis of archived records.
- Performs other similar and related duties as assigned.
Required Qualifications:
- Oral and written communication skills.
- First Aid & CPR/AED are required within 30 days after hire.
Preferred Qualifications:
- Associate degree
- Two years of experience
- Customer Service experience with phone etiquette
Pay Rate:
hourly
- $ $25.91
Closing date:
open until filled
- Hillsborough Community College is an Equal Opportunity Employer, we believe that diversity and inclusion among our applicants and employees is critical to our success as a community partner._
- All qualified applicants will receive consideration for employment opportunities without regard to race, color, religion, sex, pregnancy, national origin, age, physical/mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, and military/veteran status._
- Hillsborough Community College participates in the US E-Verify program._
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