- Manage, facilitate, and serve as the point person and first responder for every loss, including reconstruction, through completion.
- Contact the customer within 30 minutes (unless emergency) to schedule an appointment.
- Arrive on loss site within 2 hours if an emergency or 24 hours for non-emergencies unless carrier program requirements.
- Prepare scope of work thru Sketch/MICA and communicate to customers.
- Secure applicable contract(s).
- Generate & provide accurate project schedules to customers and assigned subcontractors.
- Coordinate & record all material selections with the customer
- Determine & generate material take-off & coordinate the purchase of materials.
- Coordinate, supervise, document, and assist in the production of Emergency Water Extraction and Drying Services and Emergency Fire/Smoke Services.
- Record and report loss documentation (i.e., contracts, psychometric readings, moisture mapping) to customer, adjuster, and national programs on all losses.
- Record estimate in Xactimate and submit to adjuster/customer within 48 hours or according to carrier Program Requirements.
- Negotiate with adjuster/customers on the scope of work.
- Secure necessary permits
- Approve & Submit subcontractor invoices for payment to A/P Clerk
- Forward job file to administrative dept. once approved.
- Maintain an orderly and clean job site
- Consistently deliver Exceptional Customer Service to all external/internal customers.
- Build & maintain a professional relationship with customers, adjusters, carriers, and 3rd parties.
- Trains & supervise M&C technicians.
- Record daily schedule on the job board arranging temporary help if needed.
- Perform management on-call rotation.
- Perform employee performance reviews.
- Follow and enforce established safety practices including proper use of PPE, when required.
- Additional job duties as assigned
- Organizational & multi-tasking skills.
- Knowledge of construction.
- Communicate effectively with all departments, subcontractors, and customers.
- Computer literate.
- Able to speak fluent English/Bilingual a plus
- Find and manage subcontractors.
- Review jobs on a weekly basis with the estimator.
- Bring jobs in on targeted budget 65% or less.
- Achieve customer service scores at a minimum of 9 on average or an NPS of 67.5%.
- Provide the customer with a job schedule unless the project is produced in less than 2 weeks.
- Ability to be on call and work weekends when required
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Mitigation Sales/Project Manager - Appleton, United States - Paul Davis Restoration of SE W
Description
Paul Davis is hiring a Mitigation Estimator Do you like a fast paced work environment? Do you like to be customer facing? If you are ready for a leadership role and ready to take the next step in your career, then this role and Paul Davis is the place for you This opportunity comes with endless career growth opportunity
Paul Davis is the leading restoration company in WI whose mission is to continuously grow as a Company and grow our Employees in this fast paced business. Our family like environment is full of good energy, laughter, celebrations, and empowerment fostering a loyal and stable workforce
Why Paul Davis?
- PROMOTES FROM WITHIN
- RAISES AND BONUSES
- CAREER GROWTH
- TEAM ENVIRONMENT
- COMPETITIVE PAY
- GREAT BENEFITS
- GREAT WORK-LIFE BALANCE
- HIGH EMPLOYEE TENURE
If you are ready to grow with us, please text or call if interested in learning more
Email:
Be a DIFFERENCE MAKER If you are looking for a career that will provide a deep satisfaction of helping others and building relationships of a lifetime, come join us After applying, please watch for an email to guide you to the next step in our process
High school diploma or equivalency
Experience:
1-2 yrs. In construction/restoration industry and management preferred
Licenses and Certifications:
OSHA 10HR recommended
Lead Safe Renovator preferred
Valid Driver's license
Physical Demands:
Lift (occasionally lbs. May involve significant stand/walk/push/pull Occasional climbing (ladders, etc.), balancing, crouching, stooping, reaching, kneeling, and handling. Ability to work in confined spaces. Exposure to weather with temperatures ranging from mild/moderate to extreme cold/heat, heavy soot, mold, and sewage fumes. Exposure to noise levels ranging from moderate to loud from occasional to frequent times.
Paul Davis Restoration does not discriminate on any unlawful basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other status protected by law.
