Sales Bdc - Miami, United States - Bomnin Automotive Group

Bomnin Automotive Group

Verified Company

Miami, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Job Title:
Sales BDC (Business Development Center) Agent

Department:
Sales

Employment Status:
Full-time (Exempt)

Reports To:
BDC Operations Director and Chief Operating Officer (COO)

Job Summary:

As a Sales BDC Agent at Bomnin Automotive, you will play a critical role in connecting with potential customers and facilitating the sales process.

You will be responsible for responding to inquiries, setting appointments, and ensuring a positive customer experience. Your effective communication and customer service skills will help drive sales and contribute to the success of our dealership.

Key Responsibilities:

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Appointment Setting: Schedule appointments for customers interested in visiting the dealership for vehicle purchase or test drives.
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Lead Management: Manage and nurture leads through follow-up communications, ensuring a high level of engagement and interest.
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Customer Engagement: Establish rapport with potential customers, understand their needs, and guide them through the sales process.
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Data Entry: Accurately enter customer information and interactions into the CRM (Customer Relationship Management) system.
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Communication: Maintain clear and effective communication with the Sales BDC Manager, sales team, and other departments to coordinate customer visits and ensure a seamless customer experience.
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Customer Satisfaction: Strive to exceed customer expectations and provide a positive impression of the dealership.
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Sales Support: Provide support to the sales team by assisting in customer appointment scheduling and other related tasks.