Collector - Consumer Products - Wayne, United States - Valley National Bank

Valley National Bank
Valley National Bank
Verified Company
Wayne, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Responsibilities include but are not limited to:

  • Communicate consistently with the bank's customer base in delinquent status to discuss and resolve their accounts to the department/bank's satisfaction.
  • Skiptrace to obtain information to locate customer and/or collateral through lowlevel investigation.
  • Troubleshoot to resolve customer issues.
  • Update customer information to maintain viable points of contact with our customers.

Requirements:


Required Skills:


  • Strong verbal and written communication skills. Excellent telephone skills.
  • Good typing and PC skills.
  • Ability to prioritize and organize assignments.
  • Basic math skills.
  • Ability to handle multiple tasks simultaneously.
  • Detail oriented.

Required Experience:


  • High School Diploma or GED and a minimum of six months experience in collections or call center environment.
  • Banking background preferred.
More jobs from Valley National Bank
See all jobs of Valley National Bank