District Manager - Menomonee Falls, United States - Pizza Hut (EYM Group, Inc.)

Description

Lead and coordinate operations by setting goals and objectives, in order to optimize the operation and earnings of EYM restaurants; Accountable for delivering the short
- and long-term sales and profit results through people development and improved restaurant operations. Provides leadership, coaching and strategic direction to their entire team. Collaborates with the Operations Director within marketplace to build sales, market share and profitability. Consistently demonstrates EYM Group, Inc. values and leadership behaviors to build positive business relationships with key customers including District Managers, Suppliers, Customers and Office Staff.

Report to:
Director of Operations/Market Manager

Supervise:
Restaurant General Manager from several units

Principal Accountabilities:
In addition to following EYM Group, Inc.

policies and procedures, principle accountabilities include, but are not limited to:

• Develops a plan to drive the Strategic Agenda within the market where we operate Restaurants.
• Provide organizational directions to deliver the short

- and long-term sales and profit results - through people development and improving restaurant operations.

• Provides leadership, coaching and strategic direction to the entire team.
• Collaborates within marketplace to build sales, market share and profitability.
• Consistently demonstrates EYM Group, Inc. values and leadership behaviors to build positive business relationships with key customers including District Managers, Suppliers, Customers and Office Staff.
• Manage the General strategic plans of the company (PAC, sales, earnings, OSAT, etc.) that affect Restaurant operations.
• P&L Supervision & Control, comparing with the goals set at the beginning of the year (RTS
• Road to Success).
• Manage and coordinate the Restaurants Patch needs and requirements (infrastructure, equipment, staffing, purchase, etc.), to optimize the good functions and operations.
• Authorize the expenditures in the patch/restaurants giving the necessary costs follow up to maintain under control the final results of his/her Patch.
• Maintain uptodate knowledge of Company best practices and improve the products and services that we provide.
• Reach and maintain monthly and yearly sales target and profits established by the company, giving support, counseling and direction to the GM's to operate the restaurants.
• Analyze the operational and financial reports for each Restaurant in the Patch; and based on these, generate strategies and actions to reach the monthly and annual goals.

Operations Analysis

• Collect and analyze business data concerning sales, staffing, revenue, customer service and expenditures.
• Develop solution to organizational problems and inefficiencies.
• Assist developing strategies and programs to solve organizational inefficiencies and maximize returns.
• Demonstrates Customer-First Service by consistently observing restaurant operations, troubleshooting shift management, taking onthespot corrective actions, and recognizing successes.
• Supports, develops and requires from General Managers to teach restaurant leadership teams to execute the restaurant systems that produce consistently high operation level.
• Reviews, 800 number, Operational Reviews to assess trends/opportunities throughout the market and works with Staff to create and execute improvement plans.
• Establishes processes and develops guidelines for General Managers to ensure that the restaurants properly execute local store marketing (LSM), promotions and the execution of new products and processes within the minimarket.

Business Results

• Collaborates with the Regional Manager and financial team to develop the annual business plan for the market.

Sets Profit Center targets.

• Accountable for achieving all established business plan targets (sales and transaction growth, income growth).
• Uses all information resources available (e.g. Restaurant data, 800 number, Operational Reviews, staffing,

Operations Report, OSAT, P&L) to identify opportunities and threats to delivering business results and adjusts
business plan tactics accordingly.

• Accountable for creating a positive work environment to accomplish business results (increased customer counts,

increased sales, increased profits, and outstanding restaurant skills).

• Provides guidance and reviews with Market Manager on all reinvestment plans on an annual basis to include

opening/purchasing restaurants, re-models, equipment purchases, etc.

• Accountable for the G&A of their Restaurants.

People

• Champions the People Promise by personally demonstrating, reinforcing and followingup on the 5 people drivers

to gain commitment from District Managers, General Managers, Managers and Crew (

People Drivers:
Respect
and Recognition; Resources to get the job done; Values and Leadership Behaviors; Competitive Pay and
Benefits; Learning, Development and Personal Growth).

• Establishes individual performance targets for General Manage