Dispatcher/Administrative Assistant - Shawnee, OK

Only for registered members Shawnee, OK , United States

1 month ago

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Job summary

Provide exceptional customer service through various channels such as phone email text assist customers with inquiries concerns issues manage scheduling duties for numerous technicians handle customer complaints resolve problems professionally timely manner maintain accurate records of customer interactions transactions company database stay updated on product knowledge company policies industry trends provide accurate information customers experience previous experience customer service related field preferred dispatching plus hvac experience preferred but not required excellent communication skills verbal written strong problem solving abilities think analytically ability multitask prioritize tasks fast paced environment familiarity phone systems ability type quickly accurately


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