Technical Support Specialist - Elkhart, United States - NORCO INDUSTRIES

NORCO INDUSTRIES
NORCO INDUSTRIES
Verified Company
Elkhart, United States

2 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

The Technical Support Specialist:
Troubleshoots problems over the phone, dispatches service centers to specific destinations to assess/ develop corrective action plan. Maintains and follows-up with completion of repairs with Service Center and client. Tracks service repairs to ensure all repairs were completed and closed out. Interacts with Engineering department and production to make sure all repairs were done correctly based on concern/issue.


Qualifications:


  • Strong communication skills
  • Strong organizational skills
  • Automotive knowledge
  • Work well with others
  • Is a fast learner
  • Is a hands on person
  • Microsoft skilled with an emphasis with Excel and Word
  • Follow up skills
  • Problem solving
  • Bilingual skill is desirable.
Must be able to provide proper documents to satisfy I9 requirements and E-Verify and pass a pre-employment drug screen.


Benefits:


  • 401(k)
  • 401(k)
matching

  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Experience level:

  • 2 years

Schedule:

  • Monday to Friday

Work Location:
In person
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