Patient Access Specialist - Pleasant Prairie, United States - Froedtert South, Inc.

Froedtert South, Inc.

Verified Company

Pleasant Prairie, United States

3 days ago

Posted by:

Mark Lane

beBee recruiter

Description

POSITION PURPOSE

A Patient Access Specialist serves as the first point of contact for Froedtert South. The position is accountable for appointment scheduling, patient checkin, registration, coverage management, patient portal signup, patient message collection and routing, departmental support, prior authorization and WQ (work queue) management.
MINIMUM EDUCATION REQUIRED
High School or GED
MINIMUM EXPERIENCE REQUIRED 6 months 1 year
LICENSES / CERTIFICATIONS REQUIRED
Formal education beyond high school in Business or Healthcare or equivalent experience preferred.
KNOWLEDGE, SKILLS & ABILITIES REQUIRED
Experience in a health care business or receptionist environment.
Excellent computer and customer services skills.
Knowledge of medical terminology; ICD10, CPT and HCPCS codes and use.

Effective written and verbal communication skills required. Demonstrates ability to efficiently organize work, while maintaining a high level of accuracy and productivity Experience in patient registration, insurance verification and health insurance plans.-
PRINCIPLE ACCOUNTABILITIES AND ESSENTIAL DUTIES- Schedules, reschedules and cancels patient appointments Executes pre-arrival registration by adhering to registration standards Accurately identifies and enters patient's insurance coverage Performs check-in/check-out functions for patient appointments Collects all applicable self-pay payments for exams Manages and resolves assigned departmental WQs Takes messages (telephone and in-person) and uses the healthcare software in-basket to route and facilitate communication between patients and clinical care team Performs insurance verifications and prior-authorizations functionsLocation: Froedtert South, Inc. - PATIENT ACCESS

Schedule:
Regular Part-Time, Varied, 40-56