Global Supply Chain Coordinator - Foxboro, United States - The Kraft Group

Description

Job DetailsJob LocationInternational Forest Products - Foxborough, MAPosition TypeFull TimeEducation LevelBachelor'sJob ShiftDayJob CategoryAdministrative/ClericalDescription


SUMMARY:

This position is accountable for providing exemplary customer service through effective communication, supply chain optimization, and prompt issue resolution at all levels from procurement to delivery to the customer.

This position plays a crucial role in maximizing customer satisfaction while minimizing cost and delivery delays.

DUTIES AND RESPONSIBILITIESCommunication & CoordinationEstablish strong relationships with customers and suppliers to understand and service all our third-party relationships by consistent communication and follow-upProvide operational support and service to our internal sales team through proactive order management.

Collaborate with various internal departments to help evaluate the following components of an export transaction:

Evaluate risk management and seek internal approvals when applicableEvaluate credit lines and track customer receivablesReview and approve vendor and supplier invoicesUnderstand and monitor export documentation timelinesMonitor IFPs logistics position to ensure export efficiency and resource allocation Supply Chain OptimizationDetermine profitability of orders by budgeting all associated expenses and reviewing with our internal sales teamUsing our in-house trade software, convert customer orders into formatted purchase and sales orders to send to applicable third-party business partnersMonitor production dates and develop shipment plans to meet delivery datesMonitor and coordinate inventory held across various global locations to ensure minimal aging & exposureGlobally track and trace shipments using third-party container tracking toolsIssue ResolutionAddress customer and supplier inquires, concerns, and claims in a timely and professional mannerWork proactively to resolve any issues that may arise during the order fulfillment and shipment processEscalate complex issues to management for resolutionSUPERVISORY RESPONISBILITIESThis positions does not have supervisory responsibilities.

SKILLS & QUALIFICATIONS Bachelor's degree required2-4 years of global operations or logistics skills preferredAble to manage inventory, orders, and logistics to ensure accuracyAbility to multi-task, prioritize responsibilities, and meet deadlines in a fast-paced environment.

Self-motivated individual capable of learning quickly and working independentlyBilingual a plus (Spanish, Portuguese)PHYSICAL DEMANDS Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENTNormal Work EnvironmentCERTIFICATES, LICENSES, REGISTRATIONSN/AOTHER DUTIESPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

Duties, responsibilities, and activities may change at any time with or without notice.
This company is an equal opportunity employer.

We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.